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Branch Admin Assistant

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Heritage-Crystal Clean, LLC

2024-10-04 00:47:48

Job location Schaumburg, Illinois, United States

Job type: fulltime

Job industry: Administration

Job description

Crystal Clean (CC) a leader in the environmental services industry. We are seeking highly motivated individuals with a strong work ethic to join our rapidly growing company. CC offers competitive compensation, excellent benefits, and opportunities for advancement.

Purpose: The Branch Admin will be responsible for processing branch paperwork in a timely and accurate manner. The Branch Admin will also be responsible for answering the Company's phone line, fielding customer questions, and routing/distributing calls accordingly.

Essential Duties:

  • Processing (data entry) of branch paperwork
  • Direct contact with field personnel from branch locations
  • Answer customer inquiries
  • Become knowledgeable with a variety of field concepts, practices and procedures
  • Meet weekly processing goals
  • Answers the Customer Service phone line in a professional manner (Avg. 40 calls per day)
  • Accurate routing and distribution of incoming customer phone calls
  • General office duties

Position Qualification Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily, the following requirements are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Core Competencies & Specific Skills:

  • Team player who is friendly, personable and enthusiastic
  • Ability to prioritize and meet deadlines
  • Strong communication skills
  • Strong work ethic
  • Reliability
  • Good number aptitude
  • Above-average computer skills (Microsoft Excel, Word, and Outlook)

Work Experience:

  • 2-4 years of business or customer service experience
  • All applicants must pass the company paid substance abuse screening

Education, Certificates, Licenses, or Designations:

  • High School Diploma or its equivalent

Inform a friend!

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