Trainer - Enterprise Systems

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Job description

The Enterprise Systems Trainer is responsible for delivering high-quality training programs that leverage our enterprise systems to enhance business operations and drive workforce efficiency.

Job Responsibilities:

• Willingness and ability to travel, as required, to deliver training sessions and support business objectives, with an expected minimum of 50% travel.

• Conduct instructor-led training sessions, workshops, and seminars on various enterprise systems, including but not limited to ERP, CRM, and HRIS.

• Adapt training delivery methods to accommodate diverse learning styles and audience needs, ensuring maximum engagement and comprehension.

• Provide direct support and guidance to trainees during training sessions, troubleshooting technical issues, and answering questions effectively.

• Assist in the development and implementation of training curriculum and materials, ensuring alignment with business objectives and learning objectives.

• Collaborate with instructional designers to enhance training content and delivery methodologies based on feedback and emerging best practices.

• Stay updated on the latest features, updates, and functionalities of enterprise systems to incorporate relevant content into training programs.

• Create and maintain training documentation, user guides, and job aids to supplement training sessions and support ongoing learning and performance.

• Provide post-training support and follow-up to reinforce learning, address user concerns, and facilitate the application of new skills and knowledge in the workplace.

• Collect feedback from trainees and stakeholders to assess the effectiveness of training programs and identify areas for improvement.

• Assist in the analysis of training metrics and performance indicators to evaluate the impact of training initiatives on business outcomes.

• Collaborate with the training management team to implement adjustments and enhancements to training content and delivery methods based on evaluation results.

• Actively participate in professional development opportunities to enhance knowledge of enterprise systems, instructional techniques, and adult learning principles.

Additional Skills & Qualifications:

• Bachelor's degree in Business Administration, Education, Information Technology, or related field.

• 3-5 years of experience in training delivery, preferably in a corporate environment with a focus on enterprise systems.

• Excellent presentation and communication skills, with the ability to convey complex concepts in a clear and concise manner.

• Flexibility to adapt to changing priorities and business needs, with a positive attitude and willingness to learn.

• Excellent presentation and interpersonal skills, with the ability to engage and influence stakeholders at all levels.

• Strong interpersonal skills and customer service orientation, with a passion for helping others succeed.

• Highly self-motivated and directed.

Preferred Qualifications:

• Proficiency in using enterprise systems such as ERP, CRM, or HRIS; certification or specialized training in Salesforce or IFS is a plus.

• Experience with instructional design principles, adult learning theory, and e-learning technologies is desirable.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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