Admissions Team Member - $13/Hr

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Job description

Specific Duties and Responsibilities

• Provide World Class Guest Service to all guests and employees.
• Assist Guests with general park information, submitting feedback regarding experience, and troubleshooting technological difficulties.
• Adhere to and enforce company policies and procedures while ensuring guest satisfaction.
• Evaluate guest concerns and perform any necessary task to improve guest satisfaction.
• Maintain positive interaction with all guests and fellow Team Members.
• Operate computerized system to track guest recovery methods and orders.
• Maintain paperwork documentation regarding guest service recovery and till management.
• Ensure accountability
• Handle all guest problems in a calm, professional manner.
• Knowledgeable of all park information, policies, and procedures.
• Work to resolve all guest comments or concerns brought to your attention.
• Enforce all Six Flags policies and standards on a daily basis.
• Greet all guests as they enter the park lot.
• Efficiently execute the selling of parking passes to guests entering the park.
• Check in/out animals at the pet kennel facility.
• Clean kennels and maintain inventory of supplies.
• Direct traffic and park vehicles in the parking lot when needed.
• Perform all other duties as assigned by park leadership.

Minimum Requirements

• Will be required to work various shifts as project and park needs dictate, including nights, weekends and holidays.
• Excellent communication skills, both written and verbal.
• Computer literacy; working knowledge of all Microsoft applications.
• Must have the ability to stand, walk, crouch, bend, stoop, kneel and lift up to forty pounds occasionally.
• Be able to work within a team environment to accomplish common goals.
• Must be willing to take direction from managers and supervisors.
• Must have a good understanding of reading, writing, and math.
• Responsible for adhering to Six Flags' uniform and grooming guidelines.

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