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WELLNESS SERVICES SPECIALIST (FILL-IN)

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Marimn Health

2024-11-16 09:48:08

Job location Plummer, Idaho, United States

Job type: fulltime

Job industry: Call Centre / CustomerService

Job description

Come work for Marimn Health - voted one of the Best Places to Work in the Inland Northwest in 2018, 2019, 2020, 2021, 2022 and 2023, and Modern Healthcare's Family Friendliest Employer in 2020!

Please note that this position is in Plummer, ID. Carpool opportunities are available.

QUALIFICATIONS: High school diploma or GED required. Preference will be given to applicants with current lifeguard certification, previous instructor experience, current CPR certification and/or Fitness Certification. Required training must be completed within six months of hire. Must have basic computer proficiency and demonstrated attendance history. Must be able to work flexible hours, including nights, weekends and holidays.

ADA ESSENTIAL FUNCTIONS:

  • Hearing: within normal limits with or without use of corrective hearing devices.
  • Vision: adequate to read 12-point type with or without use of corrective lenses.
  • Must be able to verbally interact with staff, clients, and public.
  • Manual dexterity of hands/fingers for writing and data entry.
  • Able to lift up to 100 lbs.
  • Standing >25% of the day.
  • Walking >50% of the day.
  • Pushing up to 60 lbs.
  • Pulling up to 60 lbs.
  • Rescue assist up to 300 lbs.

RESPONSIBILITIES:

  • Maintains a positive peer relationship and performs as a team player.
  • Plans and prioritizes to maintain a time and attendance record which complies with company policy.
  • Provides excellent internal and external customer service assistance, providing knowledgeable and appropriate information to customers.
  • Works independently in a very detail oriented manner and meets deadlines.
  • Employee reports to work in a timely manner.
  • Employee utilizes breaks and meal periods to care for personal business outside of the work area.
  • Employee completes work assignments in a timely manner and appropriately exits the work area in a timely manner.
  • Employee appropriately utilizes Time and Attendance for clocking in and out and schedules absences in advance when possible.
  • Employee is regularly available for scheduled work shifts regularly and communicates absence to supervisor in a timely manner.
  • Be a positive role model to all members/patients.
  • Ability to answer the telephone with demonstrated professional phone etiquette, accepting coaching on needed skills to perform task.
  • Be a positive team member with an ability to actively rotate in assignment to monitor the pool deck/fitness floor/gym/front desk coverage assignment.
  • Ensures recreation facilities are safe, clean, and equipment operates correctly.
  • Monitors activities to ensure facility policy and regulations are followed and enforced, while being consistent and fair at all times.
  • Completed daily checklists to ensure all opening/mid-day/closing tasks have been done with a focus on ensuring member safety.
  • Monitors the use of equipment within the Wellness/Coeur Center, supporting and re-directing usage as needed to ensure safety.
  • Communicates directly with members to determine needs and interests, seeking support as needed
  • Campaigns to promote fitness, aquatics, recreation, youth and cultural programs.
  • Handles point-of sale transactions, billing payment drop-offs, and collects and records fees for snack/juice bar and pro shop.
  • Other duties as assigned.

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