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Lobby Ambassador - Bilingual (English/Japanese) - Waikiki based

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Marriott Vacations Worldwide

2024-11-05 21:37:52

Job location Kapolei, Hawaii, United States

Job type: fulltime

Job industry: Administration

Job description

Hourly Rate: $16.00

Marriott Vacation Club , a leader in the vacation ownership industry, is seeking motivated individuals with customer service and local area expertise to join our award-winning sales and marketing team. We are currently looking for driven individuals with outgoing personalities who are motivated to provide outstanding customer service. As a Lobby Ambassador, you will engage guests in the lobby and introduce them to our Marketing team.


What's in it for you?

  • Hotel and resort discounts
  • Immediate 401(k) Company match up to 6%
  • Growth and development opportunities
  • Positive work environment

What will you do?

  • Engage with guests and provide elevated customer service face to face
  • Offer assistance when needed and introduce guests to the Marketing team
  • Provide the highest level of service to suggest local attractions and restaurant recommendations
  • Provide effective problem resolution techniques if applicable

What are the requirements?

  • Enjoy talking with guests face to face
  • Excellent communication and computer skills
  • Flexible schedule, including the ability to work weekends and holidays
  • Ability to stand or walk for extended periods of time or for an entire work shift
  • Must be Bilingual Japanese (speak, read and write)

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

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