ACCOUNT REPRESENTATIVE

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Job description

At Daniel Defense Only the Best Build the Best

Daniel Defense engineers and manufactures the worlds finest weapon systems and accessories. We are intensely focused on providing top quality small arms solutions to our military and law enforcement communities as well as to civilians seeking premium rifles for home defense, hunting and sport shooting.

As an Account Representative, you will be responsible for the functions outlined below.

Essential Functions:

• Responsible for demonstrating commitment to and leadership of environmental health and safety principles, policies and procedures.
• Manage and grow wholesale customer accounts to drive revenue for Daniel Defense and ensure excellent customer satisfaction.
• Manage assigned customer accounts through emails and sales calls.
• Ensure all customers purchase orders are scheduled and entered accurately and timely.
• Identify potential new customers.
• Respond immediately to requests from customers for information.
• Monitor and respond to social media (blogs, posts, etc.) in a professional and courteous manner.
• Engage in technical discussions with potential clients through demonstrations and presentations.
• Keep management informed of all activity, including timely preparation of reports.
• Rely on instructions and pre-established guidelines to perform the functions of the job.
• Participates in the companys efforts to continuously improve in Safety, 6S, Quality, Delivery and Productivity.
• Expected to be a contributor to the company standards on high integrity, safety, fair and equitable treatment and a positive work environment
• Other responsibilities as deemed appropriate or necessary by management.

Knowledge, Skills and Abilities:

• Bachelors Degree with 0-2 years of prior sales or customer service experience or a combination of related experience, education and/or training to sufficiently and successfully perform the essential functions of the job.
• Work is closely managed.
• Works on projects/matters of limited complexity in a support role.
• Great attention to detail and excellent record keeping skills.
• Excellent written and oral communication skills.
• Team work and the ability to work well with others is a must.
• Self-motivated; willing to put in extra effort and hours as needed.
• Has knowledge of commonly used concepts, practices and procedures within the field.
• Demonstrated ability to manage multiple projects simultaneously, set priorities, identify and address problems and meet deadlines.
• Competent with computer software such as Microsoft Office (Access, Excel, MS Project, PowerPoint, Publisher, Outlook Word).
• Demonstrated ability to recognize and work in accordance with our Permission to Play Values.
• Travel requirements: 15 to 25% of the year.

Physical Requirements:

• Must be able to lift and carry items weighing up to 50 pounds.
• Requires intermittent standing, walking, sitting and bending throughout the normal work day extensively at trade shows, meetings, etc.
• Must be able to work in a manufacturing environment, to include working in and around machinery, exposure to noise and chemicals, lights/lasers, etc.
• Must be able to wear appropriate Personal Protection Equipment as required by your position and/or Company policy.

Daniel Defense is an EOE AA M/F/Vet/Disability employer and promotes a "Drug Free Workplace".

Note: The statements above are intended to describe the general nature and level of work being performed by those assigned to the job. This list is not intended to be an exhaustive list of responsibilities, duties and skills required of personnel in this job. Responsibilities are subject to change at the discretion of the employer and do not establish a contract of employment Daniel Defense is an at will employer.

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