Workers Compensation Case Manager

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Job description

Overview:
Farah & Farah is the premier personal injury law firm in Southeast Georgia and Northeast Florida, built upon the foundations of honesty, hard-work, and experience our clients can trust. Proudly headquartered in downtown Jacksonville, Farah & Farah has recovered millions for our clients. The attention we give to our clients is one of the many distinguishing characteristics that set Farah & Farah apart from other firms.

At Farah & Farah, our employees are our biggest asset. Both employees and clients are considered part of the Farah family.

Responsibilities:
We are looking for a self-motivated and skilled Workers Compensation Case Specialist to ensure smooth running of the office and effective caseload management. The successful candidate will be able to assist the Attorney in all phases of the case process including, settlements, legal research, document filing and client correspondence.

Opening new files and making the initial client contact and conbtunie contact with clients on a regular basis

Organizing and maintaining case files and caseload requirements

Prepping files to be submitted to demand writers

Conduct claim investigation, legal research, and initial case assessments

Verification of insurance coverage, and liability matters and maintain contact with insurance company

Monitoring timelines, and billing for case completion

Drafting legal documents and case summaries

Reviewing documents, and medical records for compliance with strict legal requirements

Gather relevant information from a variety of sources, including but not limited to, Lexis and Westlaw research

Assist with case settlements by negotiating with insurance providers

Manage the client's medical care with the medical providers

Address client case status inquiries, including steps in process remaining, processing times, and appointment issues

Ensure compliance to all company Policies, Procedures, and expectations

Qualifications:
Proven 2+ years working experience in Workers Compensation Field

Proven 2+ years working experience as an insurance adjuster preferred

Experience working and managing heavy caseload

Familiarity with the rules of federal and state procedures

Applicable knowledge of motions, discovery, evidence, litigation documentation, court rules and procedures, practices, etc.

Knowledge of MS Office and ability to work with legal technology & terminology

Working knowledge of case management software

Consistent record of attendance, reliability, and integrity

Basic knowledge of medical and insurance terminology

Strong sense of confidentiality and ability to exercise sound judgment

Ability to work under pressure, meet deadlines and to perform multiple tasks simultaneously; self-motivated

Outstanding time-management and typing skills

Ability to work autonomously while highly focused and detailed-oriented with exceptional analytical skills

Professional presentation in attire, demeanor, appearance, and compliance to company dress code

Proficiency in English, Bilingual a Plus

Benefits:

Dental insurance

Health insurance

Vision insurance

Paid Time off

401K

Employer Paid Short Term Disability and Basic Life Insurance

Schedule:

8-hour shift/40 hour work week

Day shift

Monday to Friday

Onsite Professional Office Setting

Equal Opportunity Statement

Farah & Farah provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

E-Verify

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.

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