Senior Administrator, Systems Engineering

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Job description

Overview:
Job Purpose

The Senior Administrator, Systems Engineering is responsible for supporting and maintaining availability and high-performance in mixed UNIX and Windows development, non-production, and production environments. Additionally, the Senior Administrator is responsible for software builds and releases, which includes the design, development, and support of builds, scripts, and installation procedures, such as source code control and issue tracking. This position requires understanding of both software development and operations and how to identify manual processes and automate them using various automation tools.

This individual works as part of a results-oriented, service-delivery team and supports other engineering and operations teams. Additionally, the Senior Administrator performs root cause analysis of problems, identifies areas for process improvement, remediates issues, and executes tasks to deliver on project-based initiatives.

Responsibilities

Assist in the design, planning and implementation of server and SDLC solutions

Tune systems for maximum available performance

Evaluate, test, and integrate new operating system versions, drivers, and patches

Provide technical analysis, resolve problems, and propose solutions

Provide support to, and coordinate with, developers, operations staff, release engineers, and end-users

Educate and mentor team members and operations staff

Train with senior team members to learn the ICE Infrastructure

Participate as a resource for project driven initiatives

Identification and automation of manual tasks using scripting and application development

Investigate and adopt new technologies/tools as needs arise

Provide first level support for all server related issues across the Enterprise in a 24/7 environment

Configure Jenkins services for both builds and deployments

Administer and troubleshoot build and deployment issues

Takes initiative, is detail-oriented, and demonstrates excellent verbal, written, and interpersonal communication skills

Knowledge and Experience

Intermediate-level experience in any one of the below:Build automation and configuration management

Git/Bitbucket

Jenkins/Maven/Gradle

Linux (Redhat variants preferred) and Windows operating systems

API Endpoints

Scripting languages, such as Bash, Ruby, Groovy, Powershell, Python

Jira, Service Now

Top-tier critical thinking and problem-solving skills

Ability to work in a service-oriented team environment

Project Management, organization, and time management skills

Customer focused, and dedicated to the best possible user experience

Communicate effectively with both technical and business resources

Speak fluent English

Preferred

Degree in an engineering discipline or equivalent experience in Systems Engineering

Exposure to AWS, Docker, Kubernetes, or other container technologies

Schedule

This role offers work from home flexibility of one day per week.

Intercontinental Exchange, Inc. is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin or ancestry, age, disability or veteran status, or other protected status.

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