Director Revenue Cycle PMO

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Job description

Company Overview:
Headquartered in Atlanta, Georgia, EyeSouth Partners is a premier network of integrated eye care practices located across the country. Our affiliated ophthalmology practices benefit from superior operational expertise, as well as investments in support staff, ongoing education, state-of-the-art technology, and strategic guidance with an absolute focus on clinical quality and a patient-first culture.

EyeSouth's affiliate network consists of 40+ practices with approximately 2800 employees and over 300 doctors providing medical and surgical eye care services at approximately 175 locations including 20 surgery centers throughout Georgia, Texas, Louisiana, Florida, Tennessee, Ohio, Kentucky, Pennsylvania, Alabama, Illinois, North Carolina, and South Carolina.

Position Summary:
EyeSouth Partners is seeking a results-oriented, highly analytical and innovative individual to oversee and enhance the project management function through effective leadership and implementation of industry best practices in its revenue cycle organization. This role requires a strategic thinker with a proven track record in setting up and leading PMOs, excellent leadership skills, and the ability to right-size practices for the organization's maturity level. The Director, Revenue Cycle PMO will collaborate closely with functional teams to drive project excellence and business transformation.

Responsibilities:
Executive Leadership: Confident leading meetings with executive stakeholders, making and influencing decisions, documenting progress, and resolving issues quickly and collaboratively

People Management: Provide strategic oversight and leadership to the project management function, ensuring alignment with company goals and customer expectations while delivering projects on-time and within budget

Project Planning: Develop and manage comprehensive plans, including timelines, milestones and resource allocation, to ensure the successful execution of revenue cycle projects

Project Management: Displays budgetary discipline, ensuring PI/PM Team projects, task forces/work groups have a project management plan with clearly defined beginning/end dates, as well as clearly defined deliverables with transition plans to stakeholders. Facilitates using project management tools to manage project start/end dates, forecasting activities, timeliness of project deliverables, and expected reporting to appropriate committees. Provides overall strategic direction and governance for the project by establishing strategic priority standards, processes, and tools to facilitate project management and implementation. Coordinates and oversees project management resources to ensure appropriate allocation to facilitate projects-tracks and monitors projects to achieve organizational goals and objectives.

Stakeholder Management: Build and maintain strong relationships with IT, Cybersecurity and Business stakeholders to facilitate effective communication and collaboration throughout the project lifecycle

Continuous Improvement: Advance the Project Management function. Constantly assess the status quo, identifying opportunities for improvement, optimization and providing constructive solutions to simplify and accelerate current initiatives and processes

Change Management: Proactively manage changes to project scope, schedule and budget, ensuring appropriate approvals are obtained and stakeholders are adequately informed

Budget and Cost Management: Working closely with Finance, monitor project budgets, track expenses, and identify cost-saving opportunities to ensure the program remains within budgetary constraints.

Reporting: Report with established regular cadence or ad hoc on select project or program to executive management or other stakeholders.

Qualifications:
Required Education: Bachelor Degree in Business, Management or Computer Science

Preferred Education: Master Degree in Business or Management

Required:

10+ years proven experience in leading and managing a PMO in a large enterprise environment, with a focus on strategic alignment and performance improvement

Strong leadership and team management skills, with the ability to inspire and motivate teams to achieve project objectives.

Proven leadership within a matrix organization involving management of people, process and resources, which are being allocated across simultaneous projects all having immovable deadlines and high levels of importance and visibility.

Excellent communication, negotiation, and interpersonal skills, with the ability to effectively interact with stakeholders at all levels.

Exceptional organizational and time management abilities, with a keen attention to detail and the ability to prioritize tasks in a fast-paced environment.

Proficiency in project management tools and software, such as Microsoft Project or Smartsheet, and familiarity with industry-specific software and systems.

Flexibility and adaptability to navigate ambiguity and changing priorities, with a proactive and solution-oriented approach to problem-solving.

Strong business acumen and financial literacy, with the ability to manage budgets, analyze financial data, and make data-driven decisions to drive project success.

Preferred

Experience in healthcare

Knowledge of Agile methodologies and best practices

Deep involvement in digital or other enterprise transformation initiative

Required License/Registration/Certification: Project Management Professional (PMP) Certification or Equivalent

Preferred License/Registration/Certification: Six Sigma Green Belt or higher certification

Computer Skills Required: Microsoft Suite, Project Management Tools (SmartSheet, ServiceNow, MS Project)

Company Benefits:
We offer a competitive benefits package to our employees:

Medical

Dental

Vision

401k w/ Match

HSA/FSA

Telemedicine

Generous PTO Package

We also offer the following benefits for FREE:

Employee Discounts and Perks

Employee Assistance Program

Group Life/AD&D

Short Term Disability Insurance

Long Term Disability Insurance

EyeSouth Partners is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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