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Desktop support

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Crescens Inc.

2024-10-02 17:44:27

Job location Atlanta, Georgia, United States

Job type: fulltime

Job industry: I.T. & Communications

Job description

Job title: Desktop Support

Location: Atlanta GA(Onsite)

Duration: 8+ months Contract

Note:Either WebCam or inperson interview

Responsibilities

Install, configure, and support workstation software, hardware, printers, and phones

Analyze staff needs, identify vulnerabilities, and boost efficiency and accuracy

Execute systems and network design, documentation, implementation, testing, and administration, and ensure components meet business needs and work together seamlessly

Implement applications and software upgrades and troubleshoot any performance issues

Train employees in using software and hardware, and provide technical support when needed

Required skills and qualifications

Knowledge of troubleshooting MS Office 365, VPN, Adobe, McAfee, LogMeIn, encryption, etc.

Ability to troubleshoot computer peripheral devices: printers, scanners, MDF,monitors, keyboard, mice etc.

Experienced in troubleshoot issues on end user computing devices, including desktops, laptops, and Surface Pros.

History of working in an Active Directory domain environment

Proficient at software installs and troubleshooting

Some networking knowledge, along with the ability to troubleshoot network issues from the command line.

Required Skills:

Knowledge of troubleshootingMS Office 365, VPN, Adobe,McAfee, LogMeIn, encryption, etc.

Ability to troubleshoot computerperipheral devices: printers,scanners, MDF, monitors,keyboard, mice etc.

Experienced in troubleshootissues on end user computingdevices, including desktops,laptops, and Surface Pros.

Active Directory

Inform a friend!

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