Corporate Travel Specialist

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Job description

Schedule: Shift 1, M-F (9:00 AM - 5:00 PM)

Provides ongoing support to all aspects of the Corporate Travel program (CTP) at ALSAC. Responsibilities include, but are not limited to, direct support of ALSAC travelers, travel issue resolution, management of cases in the online booking tool and creation of custom reports. Requires strong customer service skills, technological savvy, attention to detail and an open and collaborative mindset. Previous travel analyst experience strongly preferred.

ESSENTIAL JOB FUNCTIONS:

Directly supports enterprise travelers on ALSAC-related business, including administration of online travel booking tool, management of traveler issues, unused tickets, support of special events and escalation as required.

Assists with development and administration of travel-related tools, procedures, awareness, training, resources and compliance programs for staff at all levels of the organization.

Reports status of Corporate Travel goals and projects to leadership on a regular basis, including presentations and oral and written updates.

Maintains current knowledge of travel best practices and advises department leadership regarding changes in practice and prospective impacts on ALSAC's CTP.

Certified Travel Industry Executive (CTIE), Certificate in Corporate Travel Execution (CCTE) or Certified Travel Associate (CTA) preferred.

JOB REQUIREMENTS:

Software - Must possess working knowledge of the Egencia online booking tool.

Project Management - Knowledge of project management fundamentals; experience managing multiple projects with significant scope that cut across multiple departments or functions; proven ability to deliver breakthrough results.

Communication - Excellent verbal and written communication skills, good presentation skills, and able to collaborate at all levels of the organization.

Passion - Must be self-motivated, have initiative, and have a positive personality.

Bachelor's Degree

5 years experience providing direct traveler support, managing a travel program or equivalent experience.

• Only those lawfully authorized to work in the designated country associated with the position will be considered.

• Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.

Benefits:

For information and details on employment benefits offered with this position, please visit here . Should you have any questions/concerns, please contact our HR Department via our secure website .

California Pay Equity:

For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here .

Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department .

Rose International has an official agreement (ID ), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).

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