Atlassian Administrator

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Job description

Atlassian Administrator

Address: Atlanta, GA 30318 (Remote Position)

6+ Months Contract Position

Job Description:

Our client is looking for an Atlassian administrator to configure, manage, and enhance Jira and Confluence, including native functionality as well as researching, testing, and implementing plugins. The Atlassian administrator will be responsible for understanding the current process, gathering requirements, investigating potential solutions, analyzing impact, communicating with stakeholders, and implementing solutions.

Primary Responsibilities

Collaborate with customers, other Business Analysts, and cross-functional teams to collect requirements and develop solutions to support the daily needs of a rapidly growing business.

Research, test, and implement plugins for Jira, Confluence, and Bitbucket.

Develop interfaces between external tooling and Jira/Confluence infrastructure.

Manage complex Jira workflows, screen schemes, permission schemes, and notification schemes.

Document requirements, solutions, as well as user and support reference guides.

Develop specifications and test plans associated with new features or modifications.

Confer with and provide support to technical group.

Provide communications link between user and technical group.

Provide ongoing user support including troubleshooting and resolution of issues.

Perform other related duties as assigned.

Minimum Requirements

Experience in setting up and supporting Atlassian Tools (Jira, Confluence, etc.).

Basic SQL and JQL query experience.

Experience customizing workflows, setting up dashboards, and generating reports.

Basic knowledge and understanding of the software development cycle.

Excellent problem solving skills and demonstration of critical thinking.

Strong written and verbal communication skills.

Preferred Skills

Ability to automate and extend base Jira/Confluence functionality, including scripting.

Design and develop customizations and plugins.

Experience developing custom plugins using Java for Jira 9.x and Confluence 9.x.

Experience using/extending REST API using Java for Jira and Confluence.

Knowledge of Single Sign On protocols such as SAML, SAML2.

Familiarity with Git and branching models or other source control repositories.

Skill
Required No. of Years
Actual Years of Experience

Proven Atlassian administration experience configuring, managing, and enhancing Jira and Confluence
3

Experience in setting up and supporting Atlassian Tools (Jira, Confluence, etc.)
3

Basic SQL and JQL query experience
3

Experience customizing workflows, setting up dashboards, and generating reports
3

About Us:

InterSources Inc. is a Small, Woman, and Minority-Owned Business Enterprise, ISO/IEC 27001, SOC 2 Type 2 certified company with massive 18+ years of diversified experience in providing IT Consulting Services, Artificial Intelligence, Data Analysis, Application Development, Cloud Services, Cybersecurity, Digital Marketing, ERP Management, Custom Software Development, Web Development, UI/ UX Design, System Integration, QA Support etc. We make reasonable accommodations for clients and employees, and we do not discriminate based on any protected attribute including race, religion, color, national origin, gender sexual orientation, gender identity, age, or marital status. We also are a Google Cloud and Oracle partner company.

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