Mail Clerk

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Job description

Terms of Employment

Duration: 3 Months
Location: Onsite at Tampa, FL

Overview
Our client is looking for a Mailroom Assistant who would support to print and sort letters, utilize mailroom machines for folding, stuffing, and postage; scan mail, receive mail, send outgoing mail and adhere to contract SLAs.

Responsibilities include:

• Offer non-clinical support to other programs as needed, ensuring flexibility and adaptability in meeting organizational requirements
• Ensure accurate and prompt submission of all administrative-related documents to relevant parties
• Act as a liaison with internal and external customers, fostering positive and professional relationships to facilitate an effective review process
• Attending training and scheduled meetings, maintaining up-to-date information for case preparation
• Uphold medical records confidentiality through proper use of computer passwords and secured files, adhering to HIPAA policies
• Answer calls and demonstrate proper telephone etiquette and communication skills in alignment with Acentra Health's policies, procedures, and guidelines
• Cross-train to perform duties of other contracts within the Health network, contributing to a flexible workforce to meet client/consumer needs
• Fulfill other assigned duties to meet contract deliverables and organizational requirements

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