Housing Specialist

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Job description

Description:

About Us:

• If you're looking for an opportunity to transform the lives of poor and homeless men, women, and children in your community, we may have a job for you.
• Since 1972, Metropolitan Ministries has been providing life-changing solutions for those who are homeless and at risk of becoming homeless in Tampa Bay.
• We are a grassroots, donor, and volunteer-fueled community nonprofit. At Metropolitan Ministries, we serve families in Hillsborough, Pinellas, Pasco, Polk and Hernando counties with compassion, practical help, and a willingness to make a huge difference.

What we offer:

Salary: $43,890

Group health, vision, and dental coverage at affordable rates, along with family coverage if you choose to purchase it.

Preventative care is 100% covered (free) on all plans.

PTO is offered to full-time and part-time employees.

11 days of PTO and 10 paid holidays annually.

Option to participate in the 401K plan with employer match.

$15,000 in employee Life Insurance paid for by Metropolitan Ministries.

Employee Assistance Program

Option to participate in supplemental group insurance plans at affordable rates.

Tuition reimbursement program

Training and career development.

Discounted membership at the YMCA.

Job Functions: This position provides housing placement to individuals and families that are being serviced through our Housing Programs.

Essential Responsibilities:

1. Works with the programs team to assist clients in the community. Work with interested or participating landlords, rental agencies, community organizations, services agencies, and charitable groups to provide information on needed resources.
2. Applies knowledge of residential lease contracts to educate clients of their rights and responsibilities. Explain, interpret, and apply HUD and other rental assistance programs, policies and procedures and regulations in accordance with federal, state, and local laws and regulations.
3. Visits potential housing options with clients. Performs HQS inspections and acts as a liaison between client and landlord.
4. Generates and compiles client outcomes and reports within HMIS and Excel for reporting to funders for program. Keeps detailed records of every case, home visit, referral, and contacts with resources on client's behalf. Ensures that records, reports, and documentation are created promptly. Safeguards client confidentiality and ensures that all records are accurate and objective.
5. Networks and meets with county homeless coalitions, community service providers, service organizations and institutions which prove beneficial to the maintenance of self-sufficient living of our program participants. Represents the agency at community functions, which may include public speaking and presentations as directed by Leadership.
6. Assists in the processing of internal housing financial resources.
7. Participates in Metropolitan Ministries' holiday efforts. Participates in Bridge Builders and other fund-raising events when needed.
8. Meets personal goals and actively contribute to the achievement of team and organizational targets/goals as stated on the KPI and in the annual plan. Attends required staff meetings and on-going trainings.

Requirements:

Education and Experience:

Bachelor's degree in Human Service Field or 3-5 years experience working in the Housing/Property Management Industry and/or relator experience. Currently possess or willing to obtain a Housing Quality Standard certification.

Skills Requirements:

Requires heart for ministry. Requires understanding of poverty, a high degree of maturity, strong inter-personal skills, and the ability to work with low socio-economic and diverse populations facing crisis situations in a professional and diplomatic manner. Ability to deescalate clients on the edge of verbal or physical violence. Ability to work as part of a team within a multi-disciplinary framework. Demonstrates computer literacy with knowledge of Microsoft Word and Excel. Requires oral and written communication skills and the ability to write reports and conduct and participate in meetings.

Physical Requirements:

Must have adequate hearing and speaking ability as to take part in and provide sound oral communication and information. Must be capable of working outdoors in sunlight and higher temperatures on occasion. Must have the physical, emotional, and spiritual stamina to handle job-related issues and stress. Must be able to lift 20 lbs. or more.

Other:

Must demonstrate legal authorization to work in the United States. Must pass required background pre-employment screening. Must be able to communicate effectively in English. Requires a valid driver's license, a car, a clean driving record and the ability to qualify for the Ministries' driving program.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving individuals throughout our local communities. People of color, women, LGBTQIA+, Veterans and persons with disabilities are encouraged to apply.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances.

Metropolitan Ministries is committed to offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at or via email at

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