Onsite Community Association Manager - HOA (SFL)

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Job description

Overview:
Imagine working for a dynamic, technology-driven HOA management company that is rapidly expanding, offering abundant opportunities for career advancement, and fostering a company culture that genuinely supports its team members.

RealManage has earned the prestigious Certified recognition from Great Place to Work , a global authority on workplace culture, employee experience, and leadership excellence. This accolade is a testament to the positive feedback from our employees about their RealManage experience.

At RealManage, we deeply value your professionalism and dedication. We are dedicated to ensuring your long-term career success and consider you not just an employee, but a valued member of our family.

Join us at RealManage and be part of a thriving environment where growth, innovation, and supportive teamwork define our everyday operations.

Company Overview:

RealManage is a prominent national firm recognized on the Inc. 5000 list, operating across 26 states and serving a diverse array of clients including homeowners' associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts, and master-planned communities. Our client base also includes nationally renowned developer and builder clients.

Ranked among the top firms in the community management industry ( out of 5,000+), RealManage distinguishes itself by delivering exceptional solutions at competitive prices. We leverage cutting-edge cloud-based technologies and mobile apps, supported by industry-leading practices and a highly skilled workforce.

Our mission at RealManage is to offer comprehensive and innovative solutions that consistently surpass customer expectations. We prioritize transparency and visibility in all client interactions, continuously measuring our performance to achieve rapid improvement. We foster a workplace culture that promotes professionalism, encourages growth, and embraces diversity. By maintaining financial strength and focusing on continual innovation, we aim to lead the industry with pioneering advancements.

Join RealManage and contribute to a company dedicated to excellence, innovation, and delivering unparalleled service in community management.

RealManage is a values-based company with the following values as our guiding principles:

Integrity: we always do the right thing.

Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship.

Selflessness: more than teamwork; we are part of something special and much larger than any of us.

Personal Relationships: we are a professional services company; people do business with people they like.

Always Improving: never satisfied, always learning and always growing; one is either getting worse or getting better never staying the same. At RealManage, we are always getting better.

Responsibilities:

Role Overview:

As the Onsite Community Association Manager (CAM) at RealManage, you are the primary ambassador, responsible for managing the daily operations of a community association. Your role is pivotal in delivering professional services in accordance with service level agreements, ensuring customer satisfaction, and assisting the Board of Directors in fostering community harmony and enhancing property values.

Responsibilities:

Overall Operations Management:

Oversee and manage all aspects of the community association's daily operations.

Advisory Role:

Provide administrative, operational, and managerial advice to the Board of Directors.

Enforcement of Community Rules:

Direct the enforcement of community rules and restrictions to maintain a harmonious living environment.

Community Harmony Promotion:

Actively promote community harmony by facilitating open communication and conflict resolution.

Contractor and Insurance Management:

Assist the board in hiring contractors and insurance carriers to ensure the community's maintenance and protection.

Vendor Payment Approval:

Oversee and approve payments to vendors providing services to the community association.

Budget Development:

Develop the community association budget in collaboration with the Board of Directors.

Financial Reporting:

Provide delivery and presentation of financial reports to the Board of Directors.

Plus other work related tasks as needed

Qualifications:
Qualifications:

Minimum of two-years as an Onsite (HOA) property manager - required;

CMCA or state-equivalent certifications desired

Associates degree or higher

Customer service focused; CAMs service their client on a daily basis

Listening skills: CAMs need to listen to the problems of a client and provide a solution to meet the requests of the client

Proactive: CAMs must proactively communicate with their client, team members, and superiors

Management: CAMs must manage the budget, operations, schedules of a community association

Winner: RealManage has a winning culture and is second to none

Pay and Benefits:

$60,000 to $70,000, depending on education and experience.

Benefits include:

Medical Insurance

Dental Insurance

Vision Insurance

Life and Disability Insurance

HSA (Required High Deductible Medical Plan to be eligible)

FSA

Education Reimbursement

401K matching

Employee Assistance Program (EAP)

11 paid Holidays

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