ESEP Case Manager

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Job description

Description:
As an Early Services Engagement and Prevention (ESEP) Case Manager at Communities Connected for Kids, you will work with other dedicated professionals who share your passion for helping individuals in need. We offer:

Opportunities to make a positive impact in the lives of children in need of support

Unique rewards that come from seeing families improve and flourish with the services you referred them to

Salary for the ESEP Case Manager position starts at $47,000 annually

Excellent benefits including low-cost, high-coverage health insurance, generous time-off, and competitive retirement

Our Communities Connected for Kids Program provides services for children and families in the child welfare system, to ensure a community without abuse, neglect and abandonment. Based out of Fort Pierce, FL, this position will play a vital role in providing intensive safety management services and oversight to families referred by DCF Child Protective Investigators. Working closely with families, the Case Manager will facilitate the development and implementation of individualized family plans designed to address immediate safety needs and mitigate long-term risk factors for abuse and neglect. The ESEP Program is a newly awarded program from the Florida Department of Children and Families (DCF) and is funded for a period of one (1) year. This position requires the following professional skills:

1. Internal Processes: Demonstrates a working knowledge of the child welfare dependency system and can work within the interdependence among internal and external operations. Recognizes how the responsibilities of the position contribute to the success and overall performance of the agency. Understands and practices the concepts of being trauma informed and trauma responsive.

2. Program Delivery: Demonstrates the skills, knowledge, and ability to implement, develop, manage, and deliver program services and responsibilities. Manages a caseload of no more than five families at a time, providing intensive, in-home family preservation services for a period of up to six months. Utilizes Wraparound and Motivational Interviewing techniques to collaboratively develop family plans that address immediate safety concerns and long-term risk factors for abuse and neglect. Creates family plans tailored to the unique needs of each family, sequencing interventions according to the most critical presenting problem and utilizing evidence-based practices. Coordinates and monitors the delivery of a full array of safety management services, parenting support, substance abuse treatment, family therapy, and peer support services available in the community. Regularly assesses family progress and adjust interventions as needed, with a focus on strengthening protective factors and achieving positive outcomes. Gradually reduces the intensity of services as the family demonstrates improvement and strengthening of protective factors, while maintaining ongoing support and monitoring.

3. Customers / Stakeholders: Establishes an operational environment and culture, which is aligned with CCKids strategies, initiatives, and practices. Fosters positive relations and interactions between all CCKids departments and employees, which promote the growth and image of the agency. Recognizes, understands, and develops strong internal, business and industry customer relationships. Initiates intensive safety management services while the DCF protective investigator completes the Functional Family Assessment and Risk Assessment, ensuring the safety of all family members.

4. Regulatory / Professional Practice: Demonstrates the skills, knowledge, and abilities to understand, implement, as well as influence regulatory guidelines and professional standards. Ensures regulatory compliance and adheres to professional standards. Maintains accurate and timely documentation of all interactions, assessments, family plans, and progress notes in accordance with DCF and CCKids policies and procedures.

5. Time Management: Understands and demonstrates an ability to use time in an efficient and effective manner. Collaborates and,communicates with co-workers to increase efficiency and enhance team's time management. Is aware of, and consistently meets established deadlines. Identifies and prioritizes multiple tasks to assure timely completion of projects and assigned tasks. Communicates progress regarding completion of timelines/deadlines with co-workers, supervisors, and internal and external customers. Recommends and implements strategies to enhance time management skills. Works nights and weekends as needed. Provides on-call support as required or scheduled.

6. Technology Skills: Demonstrates appropriate use of general office equipment and procedures such as copiers, printers, faxes, and phones. Demonstrates proficiency with computer keyboard and required computer applications such as Outlook, Windows, Word, Excel, PowerPoint, FSFN, Oracle, Kronos, Profiler, the Internet, and all other applicable computer programs.

7. Quality Assurance: Participates in the quality process, when needed, to ensure compliance with all required standards.

8. Risk and Safety Awareness: Works in a safe and appropriate manner. Follows all CCKids policies and procedures designed to maintain client, visitor, and employee safety. Reports any safety or risk concerns to their supervisor or Safety Committee member.

9. Financial / Data Management: Follows all CCKids policies and procedures to maintain any client or employee data in a safe and secure manner. Understands the need for exercising financial responsibility with all CCKids resources and/or assets utilized as part of their job function and responsibilities.

Denotes Essential Functions. Other related duties may be assigned as needed.

Qualifications:
EDUCATION:

Required: Bachelor's degree in human services, social work, or related field from an accredited school or university.
Preferred: Master's degree in human services, social work, or related field from an accredited school or university

EXPERIENCE:

Required: Must obtain credentialing as a Child Welfare Professional by the Florida Certification Board within 12 months of start date. Must possess a valid Florida driver's license and a safe driving record.
Preferred: Two (2) years of experience working with children, adolescents, and families.

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