SUPERVISOR - CATERING & BQTS

---

Job description

Overview:

Whether you want to make your debut or go back on tour after a long hiatus, starting a career at can feel more like play than work. Our staff spends their time making sure that every single one of our guests gets the rock star treatment, but the Seminole Hard Rock family also rolls out the red carpet for our employees with competitive benefits and a great work environment. If you're ready to join a stellar team full of tastemakers and trendsetters who stand out from the average resort crew, apply today.

is a 27,000-square-foot casino with 400+ slot and gaming machines, Table Games, and high-stake bingo seats, with full-service restaurant and lounge. Its warm and friendly staff, ultra-modern air-conditioning system, clean atmosphere, and rewarding casino promotions are a welcome alternative to big city gaming.

OUR COMMITMENT TO SERVICE:

We don't have customers, we have Guests. Each visitor is our Guest, just as you have a Guest in your home. You take a certain level of pride when you have an invited Guest in your home. You should take the same pride with every Guest who visits one of our properties. Unparalleled Service isn't just a part of our mission statement at Seminole Gaming; it's a commitment to each and every one of our current and future Guests.

Responsibilities:
Under the direction of the Assistant Banquet & Catering Manager, the incumbent assists the Banquet & Catering Manager in implementing all established procedures for outlet.

ESSENTIAL JOB FUNCTIONS:

Must adhere to the Seminole Tribe's Policies and Procedures.

Ensures that all setup duties are completed on time; conducts all roll calls prior to function.

Ensures that all guests receive service according to established standards of quality; relays all guest compliment/complaints to Banquet Manager; provides personal service to head table.

Adheres to established hotel policies, food and beverage policies, labor regulations and liquor laws.

Conducts ongoing training programs for outlet personnel.

Makes use of all available merchandising techniques.

Promotes positive public/employee relations at all times.

Maintains a clean, safe, hazard-free work environment within area of responsibility.

Performs all other related and compatible duties as assigned.

Qualifications:
High school diploma or GED preferred with one (1) to three (3) years of restaurant supervisory experience required.

WORK ENVIRONMENT:

May be exposed to casino related environmental factors including, but not limited to, second hand smoke and excessive noise.

While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public.

Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.

CLOSING:

The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

As part of Seminole Gaming's employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:

Credit Check

Criminal Background Check

Drug Screen

Disclaimer
While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

<!– job description page –>