Dental Dental Care of Quail Meadows

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Job description

Overview:
We are seeking a detail-oriented and friendly Dental Receptionist to join our dental practice. The ideal candidate will be responsible for managing the front desk operations, ensuring a smooth and welcoming experience for our patients. This role requires excellent communication skills, strong organizational abilities. Prior dental office experience preferred, but not required. The hours are: Mon-Thur 7:45AM to 4:30PM Friday 7:45 to 2PM

Responsibilities:
The Receptionist is the first line of customer service for all patients and visitors entering our office. They will greet patients, sign them in, schedule future appointments, and handle incoming phone calls. They will assist patients in accordance with the training they have received ensuring patients receive the best possible service.

Customer Service; acknowledge, smile and greet patients upon arrival/dismissal

Respond to patient questions and or concerns according to DCA Policies

Answering Telephones

Scheduling Appointments

Maintaining Appointment Book

Confirming Appointments

Follow up on no shows/cancellation of Appointments

Register Patients on sign in sheet

Post charges and payments to patient accounts

Checking voice-mail on a daily basis

Maintain a clean and friendly waiting area for patients

Qualifications:
• Previous experience in a dental or medical office is preferred but not required. We value a positive attitude and a willingness to learn.
• Excellent communication and interpersonal skills, with a strong focus on patient care.
• Proficiency in office software and scheduling systems.
• Ability to multitask and thrive in a fast-paced environment.
• A genuine passion for providing exceptional patient care.

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