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Dental Specialty Center of Naples

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Dental Care Alliance

2024-11-06 07:43:45

Job location Naples, Florida, United States

Job type: fulltime

Job industry: Administration

Job description

Overview:
We are seeking a skilled and organized Dental Receptionist to join our team! As a Dental Receptionist, you will be responsible for providing exceptional customer service and administrative support to ensure the smooth operation of our dental office. Candidates must have prior dental office experience to be considered. The hours are: Mon-Friday 8am to 5pm.

Responsibilities:
The Receptionist is the first line of customer service for all patients and visitors entering our office. They will greet patients, sign them in, schedule future appointments, and handle incoming phone calls. They will assist patients in accordance with the training they have received ensuring patients receive the best possible service.

Customer Service; acknowledge, smile and greet patients upon arrival/dismissal

Respond to patient questions and or concerns according to DCA Policies

Answering Telephones

Scheduling Appointments

Maintaining Appointment Book

Confirming Appointments

Follow up on no shows/cancellation of Appointments

Register Patients on sign in sheet

Post charges and payments to patient accounts

Checking voice-mail on a daily basis

Maintain a clean and friendly waiting area for patients

Qualifications:
Experience working in a dental health-care office

Knowledge of insurance plans (HMO/PPO)

Experience answering telephone

Must have exceptional customer service skills

Inform a friend!

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