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Dental Associates of FL - Lutz

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Dental Care Alliance

2024-11-05 21:38:37

Job location Lutz, Florida, United States

Job type: fulltime

Job industry: Administration

Job description

Overview:
We are seeking a skilled and organized Dental Receptionist to join our team at our Dental Associates - FL - Lutz location. As a Dental Receptionist, you will be responsible for providing exceptional customer service and administrative support to ensure the smooth operation of our dental office. If you have experience in dental/and or medical administrative support, excellent communication skills, and a passion for delivering top-notch patient care, we encourage you to apply. The hours are: Monday-Friday 8:00-5:00.

Responsibilities:
The Receptionist is the first line of customer service for all patients and visitors entering our office. They will greet patients, sign them in, schedule future appointments, and handle incoming phone calls. They will assist patients in accordance with the training they have received ensuring patients receive the best possible service.

Customer Service; acknowledge, smile and greet patients upon arrival/dismissal

Respond to patient questions and or concerns according to DCA Policies

Answering Telephones

Scheduling Appointments

Maintaining Appointment Book

Confirming Appointments

Follow up on no shows/cancellation of Appointments

Register Patients on sign in sheet

Post charges and payments to patient accounts

Checking voice-mail on a daily basis

Maintain a clean and friendly waiting area for patients

Qualifications:
Experience working in a dental, medical, or other health-care office, preferred

Knowledge of insurance plans (HMO/PPO), is a plus

Experience answering telephone

Must have exceptional customer service skills

Inform a friend!

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