Service Now Developer

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Job description

As a member of our Service Management organization, the ServiceNow Developer implements solutions leveraging the ServiceNow platform that are simple, intuitive, easy to use, and allows users to extend and customize the functionality to meet their specific business needs.

The Developer will work in a virtual team setting on various projects and take requirements/stories and build them on the ServiceNow platform. An understanding of the various ServiceNow Products (ITSM, ITBM, HR, IRM/GRC, SecOps, etc.), may have deep strengths in one or several of these, and understands how the ITIL framework can be leveraged to create best practices for the customer.

Key Job Responsibilities:
Develop across the full stack of Web technologies - Java, JavaScript, Angular.js, HTML and CSS
Work in a Scrum-based, Agile development process that is light on documentation and meetings and heavy on coding
Translate requirements/stories and mock-ups into fully functional features by working closely with the implementation project team
Configure the Application UI and workflows
Develop required integration components (SSO, LDAP, etc.) with multiple HR systems
Attend and participate in Scrum meetings
Assist with user acceptance testing
Ensure that management receives timely updates on assigned tasks to facilitate frequent and proactive customer communication
Contribute to the continual improvement of Service Management

Required Qualifications:
US Citizen or US Green card holder
5+ years ServiceNow development
ServiceNow Certified System Administrator (CSA)
ServiceNow Certified Application Developer (CAD)
JavaScript proficiency
Knowledge of ITIL
Experience with Web Technologies (XML, HTML, JavaScript, Angular JS, Web Services, etc.) and working in a SaaS environment
Degree or equivalent, preferably in Computer Science or Information Technology, and proven experience in technical consulting roles

Preferred Qualifications:
7+ years working on the ServiceNow platform
ServiceNow Accreditations in all product lines
ServiceNow Certified Implementation Specialist for ITSM (CIS-ITSM)
Proven experience in one additional product line outside of ITSM
Knowledge of technical components such as LDAP, VPN, SSL, SAML/SSO and other such technologies
Experience implementing systems using the Agile/Scrum (ITBM) methodology
Active listening skills, respecting others' point of view and takes ownership of contributing the required input while demonstrating strong communication skills (written, interpersonal, and presentational)

Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.

Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit to learn more.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

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