Senior Director of Regional Operations

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Job description

Job Description

Title: Sr. Director of Regional Operations

Team: Shared Services Team

Start Date: Immediate

Reports to: Chief Operating Officer

Location: Regional Offices in Jacksonville, Florida

Position Type: Year-Round; Salaried

This position will be based in our regional offices in Jacksonville, FL.

POSITION OVERVIEW

KIPP Jacksonville seeks an experienced school operations leader for the Sr. Director of Regional Operations position. The ideal candidate for this position will have a deep passion for social justice and educational equity for all children, clear school-based or regional operations leadership experience that oversees critical operational areas for the organization.

The Sr. Director of Regional Operations (SDRO) is responsible for managing and developing regional operations positions and supporting school-based operations leaders. The SDRO will report to the Chief Operating Officer (COO) to accomplish regional and school-based operations goals aligned to student attendance, student enrollment, transportation, IT, food service, and operational excellence. The SDRO will help lead the culture and development of the operations team and report out to the COO on key operational data points that allow the organization to continue to grow.

This role will focus primarily on the following areas:

Managing regional operations members and supporting school-based operations leaders' professional development to hit key metrics

Oversee progress to goal in key operational areas

Work with external vendors in IT, food service management, etc. as needed

The SDRO is a full-time role on the Shared Services Team which oversees four schools currently and is actively planning for growth in future school years. As a member of the Shared Services Team, this individual would be responsible for doing whatever it takes to ensure that students develop the knowledge, skills, and character strengths they need to succeed throughout their education and in the competitive world beyond.

This position is year-round and performs duties as assigned by their manager. Typical hours are 8:00 a.m. to 5:00 p.m. but vary for this role based on the season. Some travel to community events during/after normal business hours would be required.

SPECIFIC DUTIES

Managing Others

Lead the KIPP Jacksonville operations team by managing a Director of Enrollment and Family Engagement, a regional Transportation Manager, and external vendors.

Support through a dotted-line reporting relationship four (4) school-based Assistant Principals of School Operations to hit key school metrics in student attendance, student attrition, and day-to-day operational satisfaction metrics

Meet regularly with each school-based Assistant Principal of School Operations to monitor progress to goals on critical deliverables

Supports Principals in completing annual performance evaluations of school-based Assistant Principals of School Operations

Meet regularly with the Director of Enrollment and Family Engagement and Transportation Manager to monitor progress to goals

Develop and maintain strong relationships with school-facing vendors

Create professional development for school-based operations team members

Together with COO, develop strategic vision for a growing operations team that supports long-term growth

Design and Maintaining Systems

Design, update, and/or maintain internal operations systems that allow the organization to continue to grow. These systems might include school-based operations needs, school budgeting systems, compliance reporting, risk management, inventory, or technology systems.

Work to centralize best practices via playbooks and toolkits

Drive efforts for greater efficiency as we grow

Track progress of performance of the school-based operations team

Ensure all charter-based compliance measures are met

Other duties, as assigned

COMPENSATION

The annual salary for this role starts at $87,000

Free individual health benefits (including medical, dental and vision)

403(b) retirement program with a company match

All staff members receive individualized support and professional development

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