Director of Case Management

---

Job description

Title: Director of Case Management

Location: Jacksonville, FL

Duration: Direct Hire

Shift: 12 Hours

Salary Range: $102,107 to $153,088 per Year

Job Description:

Directs and evaluates departmental operations, including the case management model, staffing (skill mix and FTEs), use of information technologies, onboarding, and staff competencies to achieve performance and quality objectives.

Allocates resources to effectively staff department and meet productivity and quality goals.

Responsible for oversight of CM core functions and practice.

Ensures the adherence to care coordination and discharge planning processes, ensuring timeliness, quality, and proper documentation.

Works with the Facility CFO and Division CM Leader to achieve established goals and expectations.

Assesses and improves the department's performance by evaluating operational processes, monitoring performance through analyzing data, and implementing sustainable performance improvement activities.

Ensuring compliance with policies and SOP.

Establish working relationships with key stakeholders to include CMO, CNO, ancillary service leaders, Ethics & Compliance, and Legal.

Skills:

Bachelor's degree, required

Master's degree in nursing, Health Administration, or Business Administration, preferred

Either Registered Nurse (RN) licensure or Licensed Clinical Social Worker (LCSW), required

5-7 years' experience in overall acute care Hospital Case Management

2+ years' experience in case management leadership

Candidate must have experience in a leadership CM role in a large acute care facility to be considered, preferably Trauma Level.

Candidate must be polished, have great communication skills, and the ability to multi-task.

<!– job description page –>