Childcare Supervisor

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Job description

Job Description

The Kids Club Supervisor leads their team in creating a fun, safe, and engaging environment for our little Chuzers and their families. You'll welcome and provide excellent customer service to members and guardians, oversee fun and safe activities with children, and ensure our space sparkles with cleanliness. You can build the best Kids Club team possible by collaborating with the General Manager to recruit, coach, and draft performance reviews. Your top priority will be the safety of the children in our care while spreading joy in our club!

Responsibilities include but are not limited to the following:

Create an inspiring environment and set the example in welcoming, greeting, and interacting with all members, prospective members, and their children

Engaging with children consistently through activities while prioritizing safety in the Kids Club and administering first aid to children as needed

Onboard and train all new kids club employees

Maintain knowledge of front desk operations, including membership tours, billing and pricing, point-of-sale transactions, disputes, and answering phones

Create detailed incident reports for little Chuzers as needed

Intervene with escalated member/guardian incidents, such as child concerns and billing issues

Collaborate with the General Manager to provide coaching, performance reviews, and recruit team members

Complete administrative tasks such as scheduling, drafting and running reports, record keeping, and inventory ordering

Run daily shift operations such as breaking employees for lunches, delegating and following up on cleaning duties, and completing opening and closing responsibilities

Perks & Benefits Include:

Free gym and iChuze Membership

Flexible Hours

Paid Holidays

Paid Time Off

Discounts via vendor partners

Discounts on retail purchases (does not include smoothie bar)

Work with amazing children and parents

Professional training and growth opportunities

Team building events and annual vacation parties

Medical, Dental, Vision and other supplemental insurance

401k

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