ServiceNow Platform Administrator with Security Clearance

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Job description

Tyto is searching for a ServiceNow Platform Administrator to support a complex, multi-year contract to modernize an U.S. Government agency's IT Service Management (ITSM) in support of Service Desk and Network Operating Center operations. Responsibilities: Lead activities related to an on-premises instance of ServiceNow Software Platform Be part of a scaled Agile Framework team to manage multiple concurrent project and modules related to an ITSM environment using ServiceNow. Seamlessly integrate multiple ITIL projects using ServiceNow Develop and continuously improve ITIL processes leveraging ServiceNow. Foster positive collaboration culture between Government/business leaders, internal and external stakeholders to achieve the desired end objectives. Requirements: ServiceNow Administrator certification Minimum of 5 years in ITIL management experience (ITIL certification is a plus but not required) implementing ITSM processes and standards in a government environment. Proven track record of delivering IT strategies that aligned with the organizational leadership goals. Experience managing direct reports and matrixed organizations. Strong analytical skills and be able to propose strategic improvements. Excellent communication skills for creating buy-ins, providing progress reports, and articulating post-mortem reports. Security Clearance Required: Active DoD Top Secret clearance or ability to obtain Secret clearance Travel Required: On-prem required and occasional travel as needed up to 20% of the time, Potential for Telework: Not initially but % of telework is being considered for future Equal Opportunity Employer: Disability/Veteran About Tyto Athene
Tyto is an IT services and solutions company that provides mission-focused digital transformation to enhance the client experience and enable them to achieve desired outcomes. Tyto's services and solutions embody its domain expertise in four major Technology domains: Network Modernization, Hybrid Cloud, Cyber Security, and Enterprise IT. Tyto offers a broad range of service delivery models including design/install projects, Managed Services, and 'As-a-Service'. With over fifty years of experience, Tyto supports Defense, Intelligence, Space, National Security, Civilian, Health and Public Safety clients across the United States and around the globe. After several strategic acquisitions in 2021, Tyto Athene has experienced enormous opportunity and growth. Aside from being the leading provider of mission-focused IT and Cyber services and solutions to critical U.S. government agencies, Tyto is well-positioned to meet the growing demand for network modernization requirements across the federal enterprise. Our employees are the key to the innovation that has made Tyto a success. We provide an environment that is geared to reward potential, innovation, and teamwork. If you would like to unleash your creativity and your career it's time to join Team Tyto! Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

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