IT Program Analyst (Agile Tools Analyst) (DC Metro) with Security Clearance

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Job description

PBG Consulting is a women-owned small business supporting federal agencies with Strategic Consulting, Program Implementation, and IT Modernization & Digital Transformation. With a relentless commitment to quality and an innovation-first mindset, PBG serves government missions with passion, boldness, and grit. Responsibilities: Coordinate meetings, online discussions, and other means to obtain information on new potential IT needs in support of Agile team customers. Analyze and establish system information requirements in support of new IT requests. Create technical specifications for the development team based on gathered requirements, and user experience/design artifacts. Assist others with analysis and evaluation and with the preparation of recommendations for improvements, optimization, development, in the following specialties: information systems, networking; telecommunications, automation; communications protocols, risk management, software; lifecycle management, software development methodologies. Design and estimate system implementation timelines and costs. Evaluate workflow and organizational issues analytically and systematically, plan and develop appropriate corrective actions. Establish and maintain technical and financial reports to show the progress of projects to management and customers. Develop policies and SOPs as needed for the Agile support function. Required Skills & Experience: Overall 4+ years of IT technical or IT operational support experience with 3 years' experience preferred working in IT Governance or system support teams. US citizenship and the ability to pass a federal government public trust clearance is required for this position. Bachelor's degree in computer science, Engineering, or related field or equivalent experience. Excellent time management and ability to juggle multiple tasks under strict deadlines. Demonstrate ability to quickly process and master a wealth of unfamiliar subject matter. Strong collaboration skills. Outstanding written and oral communication skills. Great attention to detail and organizational skills. Strong analytical skills and ability to apply quick logical thinking to solve complex problems. Experience working on Agile transformation projects is desired. Proficiency in JIRA for task and project management, and Confluence for documentation, collaboration, and workflow development. Interpersonal skills necessary to interact with an executive audience; including courtesy, professionalism, and a cooperative attitude. Strong analytical, problem-solving, and decision-making capabilities. Team player with the ability to work in a fast-paced environment. Must possess strong organizational and project management skills. Demonstrated outstanding level of professionalism in providing client support, including ability to exercise good judgment, discretion, tact, and diplomacy. Self-starter who can create and manage planning and execution of job responsibilities with limited supervision. Sound business ethics, including the protection of proprietary and confidential information. We have successfully built a company culture based on our single most important asset - our employees. At PBG we are passionate about employee engagement and make it our business to provide our employees a range of challenging and rewarding opportunities that align with business strategy, promote team work and inspire innovation. A job is where you are spending most of your day, so PBG believes in making it a fun, collaborative and productive environment. We want our employees to have the opportunity to grow and be part of a company that is making a lasting contribution to our customers. Benefits: 401K Retirement Plan Medical Plan options with significant financial investments from PBG Prescription benefit plan Dental and Vision coverage Employee Assistance Program Short term / Long-term disability Supplemental group life and AD&D options Yearly Bonuses Generous Paid Time Off / Paid Holidays Career/Professional Development Program Spot Bonus Program Diversity & Inclusion: PBG celebrates diversity and is proud to provide Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetics, disability, or protected veteran status. In addition to federal law requirements, PBG complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Disclaimer: This job description reflects management's assignment of essential job functions but is not intended to be a comprehensive list of all activities, duties and responsibilities required by the job incumbent. Nothing in the herein restricts management's right to assign or reassign duties and responsibilities to this job at any time.
This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

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