Payments Fraud Analytics Lead

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Job description

PAYMENTS FRAUD ANALYTICS LEAD WHAT IS THE OPPORTUNITY? The Payments Fraud Analytics Lead, leads the Bank's fraud prevention and risk management activities for payment systems to mitigate both the Bank's and our clients' exposure to potential fraudulent activities
The manager is responsible for evaluating industry, client and situational/threat trends by payment type, as well as cross-channel
This position is responsible for ongoing analytics and recommendations which are presented to senior executive management enterprisewide, and used to rapidly respond to emerging fraudulent activities
In addition, the manager is responsible for developing and implementing the Bank's Fraud Prevention analytics to support new products such as Zelle, as well as new product features such as increases to existing debit cards
What you will do Develop the Bank's payments fraud strategy to minimize the Bank's payments fraud losses
Assess trends impacting payments fraud and provide real-time recommendations to mitigate potential fraud against the Bank and clients
Define, formulate and create complex analytical models to assess payments fraud activities
Create models to assess payments fraud activity within a specific payment system and across payment systems
Serve a Bank's Knowledge Expert on Payments Fraud and accountable for developing the Bank's Payments Fraud Strategy
Actively participate on key payments initiatives
Perform complex analysis and/or modeling to identify patterns of fraudulent transactions and to prevent fraudulent usage of ATM/Debit/Credit Cards/Wires
New payment types such as Zelle are expected within the next few months.
Create, test and implement rule criteria in applicable detection systems (e.g., VCAS, VRM, TSYS, BAE, etc.)
Balance fraud prevention recommendations with client experience considerations
(note: Updates may be required on a 24/7/365 basis to prevent fraud.) Analyze loss data and recommending/implementing appropriate loss prevention strategies
In addition, evaluate fraud cases and losses holistically to identify potential trends, and areas of improvement
Participate actively participate in development of Fraud Policies and Risk Management activities, supporting a broad-spectrum of business units across the Bank
Develop and produce executive key performance metrics and report to senior management and enterprise risk
Create and deliver reports as requested by clients, implement state of the art analysis tools and forecast processes that ensure global delivery of actionable information as necessary
Must-Have Bachelor's Degree or equivalent Minimum 5 years in financial services experience with deep knowledge of payment systems
Demonstrated ability to work in an enterprise wide role and to lead through influence
Minimum 3 years with Falcon (or comparable system) fraud strategy and rule writing Minimum 3 years of experience using reporting/query tools such as Brio, MS Query, MS Access, Excel, Crystal Reports or Business Objects and Falcon system/scoring
Skills and Knowledge Strong analytical, interpretive and problem solving skills with the ability to interpret large amounts of data and its impact in both operational and financial areas
Prefer 7 years in financial services experience with deep knowledge of payment systems
Demonstrated ability to work in an enterprise wide role and to lead through influence
Prefer 5 years with Falcon (or comparable system) fraud strategy and rule writing Prefer 5 years of experience using reporting/query tools such as Brio, MS Query, MS Access, Excel, Crystal Reports or Business Objects and Falcon system/scoring
Ability to create and maintain complex mathematical models
Outstanding communications skills and ability to clearly communicate with both senior executives and staff
Exercise judgment within defined procedures and practices to determine appropriate action
Comprehensive knowledge of risk principles and procedures
Ability to synthesize large quantities of data into concise presentations with sound business conclusions
Thorough knowledge of PC computing environment, experience with database/data warehouses, and experience using reporting/query tools such as Brio, MS Query, MS Access, Excel, Crystal Reports or Business Objects and Falcon system/scoring
Experience with FICO Falcon Fraud Manager strategy writing a plus
Ability to interact effectively with all levels of Bank personnel and customers
Must be able to work in a high-productive, deadline-oriented environment
Must be flexible to handle multiple tasks simultaneously
Compensation Starting base salary: $101,231 - $172,355 per year
Exact compensation may vary based on skills, experience, and location
This job is eligible for bonus and/or commissions
To be considered for this position you must meet at least these basic qualifications The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification
It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job
Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues
Get an inside look at our Benefits and Perks
INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank is an equal opportunity employer committed to diversity and inclusion
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by law.' ABOUT CITY NATIONAL We start with a basic premise: Business is personal
Since day one we've always gone further than the competition to help our clients, colleagues and community flourish
City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues to drive phenomenal growth today
City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies.

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