Field Service Technician- CT

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Job description

My client is looking to add an additional Field Service Technician to their growing division. They are seeking a customer centric professional with good mechanical or electrical experience in the field. You will be responsible for travelling to customer sites for the necessary requirements deemed by the customer.

Client Details

My client is a supplier of robots and automation systems, material handling systems, dryers, gravimetric and volumetric blenders, granulators, temperature controllers and chillers.

They assist in supporting the Automotive, Medical and Plastics Industries with customers nation wide.

Description

The key responsibilities of the Field Service Technician are:

• Installation and Setup: Install and configure robots, automation systems, material handling systems, dryers, blenders, granulators, temperature controllers, and chillers at customer sites.
• Maintenance and Repair: Perform routine maintenance and emergency repairs to ensure optimal operation of equipment. Diagnose and resolve technical issues efficiently.
• Customer Support: Provide on-site technical support and training to customers, ensuring they understand the operation and maintenance of their equipment. Address customer inquiries and concerns promptly and professionally.
• Technical Expertise: Stay updated on the latest technology and product developments. Attend training sessions and workshops as required to enhance technical skills and knowledge.
• Safety and Compliance: Adhere to all safety guidelines and protocols while performing service tasks. Ensure compliance with company policies and industry regulations.

Profile

The successful Field Service Technician will have the following:

• Experience: Minimum of 3 years of experience in a field service technician role, preferably in robotics, automation systems, or related industries.
• Technical Skills: Proficient in Mechanical and Electrical Hands-on work
• Communication Skills: Excellent verbal and written communication skills. Ability to explain complex technical issues to non-technical customers.
• Problem-Solving: Strong analytical and troubleshooting skills. Ability to work independently and make decisions under pressure.
• Travel: Willingness to travel extensively to customer sites. Both Locally and Nationally
• Physical Requirements: Ability to lift and move heavy equipment. Comfortable working in various industrial environments.

Job Offer

The below is available from my client for the Field Service Technician Opening:

• Hourly Paid Position with excellent overtime potential (Guaranteed 5-10 hours per week)
• Minimum Pay of 8 hours per day regardless of length of job
• Compensated Door-to-door
• Company credit card and phone plus access to company vehicles for local travel
• Travelling rewards for employees
• Growth Potential (Current North American Service Manager was promoted from this role)

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.

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