Print and Copy Services Technician

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Job description

Posting Details Position Information Job Title Print and Copy Services Technician Posting Number S1432P Pay Range The compensation for this appointment will range from $19.00 to $22.00 hourly and reflects what California Baptist University reasonably expects to pay for this staff appointment. Actual compensation may vary based on the qualifications and experience of the applicant, as well as market conditions. In addition to wages, CBU offers a robust suite of employee benefits. Position Summary Information Summary Assists in digital imaging, scheduling and producing black and white or color production on full-service orders, including finishing services and large job management. The Technician's time will be spent taking orders, providing pricing information, producing complex orders, operating equipment and delivering completed print orders. Essential Duties and Responsibilities Other duties may be assigned. Utilize consultative skills to anticipate needs, suggest alternatives and provide solutions to colleagues and customers. Collates, sorts and organizes customer orders. Coordinates pick-up and delivery of customer orders. Responsible for ensuring quality during and after production process. Ensure University standards of corporate identity and branding are maintained. Sets up complex orders and performs multiple tasks at the same time. Takes responsibility for digital imaging, scheduling and running black and white or color production on full-service orders, including finishing services and large job management. Takes customer orders, giving pricing information, performs consultative communication to customers, and recommends products and services, tracks and logs all production jobs. Demonstrates consultative behaviors to ensure friendly, polite, expert service is delivered to every customer. Manages production flow to ensure all production orders are done right and on time. Operate production machines and document finishing equipment, including, but not limited to, copiers, bindery equipment, cutters and laminators. Supervisory Responsibilities This position has no supervisory responsibilities. Other Knowledge Skills and Abilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Demonstrated ability and willingness to live and uphold the University's Christ-centered mission and values. Strong interpersonal and communication skills, and the ability to work effectively with a diverse faculty, staff and student body. Ability to resolve customer complaints and concerns in a professional, service-oriented manner. Demonstrated skill in the use of personal computers and related software applications. A thorough knowledge of: Business English and arithmetic, general office methods, procedures and practices. Demonstrated ability to read and write at a level appropriate to the duties of the position. Strong organizational and problem resolution abilities. Ability to relate positively and effectively with a diverse faculty, staff and student body. Ability to work with minimal supervision Ability to function in a fast-paced environment, and meet a variety of deadlines Experience with document finishing equipment (such as cutters, bindery equipment and laminators etc.) Knowledge of Adobe Creative Suite and Microsoft Office Suite Education and/or Experience High school diploma or general education degree (GED); or one to three years related experience and/or training; or equivalent combination of education and experience. Experience in the customer service environment. Posting Detail Information Open Date 07/22/2024 Remove from Web Open Until Filled Special Instructions to Applicants Nondiscrimination Statement State and Federal law permit California Baptist University to discriminate on the basis of religion in order to fulfill its purpose. The University does not discriminate contrary to either State or Federal law. Quick Link to Posting Supplemental Questions Required fields are indicated with an asterisk ( ). Are you a Christian? Yes No Do you attend church regularly? Yes No If no, please explain (required): (Open Ended Question) Are you both familiar with and not in conflict with the fundamental doctrines and practices of the California Southern Baptist Convention as stated in the Baptist Faith and Message dated June 14, 2000? (Please see above link for more information) Yes (I am familiar and not in conflict) No (I am in conflict or not familiar) Applicant Documents Required Documents Resume Optional Documents Cover Letter Letter of Reference 1 Letter of Reference 2 Other Document Other Document 2

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