Operations and Sustainment Systems Engineer with Security Clearance

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Job description

Operations and Sustainment Systems Engineer Location: St. Louis, MO Required Clearance: TS/SCI Employment Type: Full-Time Regular Shift: Day Travel: No Relocation Assistance: Yes We are Ennoble First. The people supporting and securing some of the most complex government, defense, and intelligence projects across the country. We ensure today is safe and tomorrow is smarter. Our work has meaning and impact on the world around us, but also on us, and that's important. Ennoble First is your place. You make it your own by embracing autonomy, seizing opportunity, and being trusted to deliver your best every day. We think. We act. We deliver. There is no challenge we can't turn into an opportunity! Primary Responsibilities: As an Operations and Sustainment System Engineer for the SAFFIRE program, you will help and refine new capabilities and plan and track the execution of these capabilities, working closely with the Program Management, Product Management, Architecture, Solution teams and government, to understand, propose, and execute cutting edge capabilities for intelligence systems. You will be the key advocate and subject matter expert to make these new capabilities happen. You will be a key member of the team, where the rubber meets the road, doing work that matters for some of the U.S. Government's most critical missions, and utilizing the latest technologies in Cloud Computing, AI/ML, and DevSecOps. Job responsibilities include learning and understanding function and operation of core DevOps pipeline applications, and knowledge and understanding of the cloud platforms on which the software is deployed. O&S Engineers may also assist with system monitoring, advanced troubleshooting, root cause analysis, and taking corrective action as necessary. As part of our DevOps methodology, all O&S Engineers work very closely with developers and provide feedback on system performance and user satisfaction. Minimum Education/Experience Requirements: Manage existing cloud systems.
Perform software deployments, system configuration, system tuning, patching, and system monitoring and troubleshooting.
Provide technical support and troubleshooting for end-users who have questions or issues related to Geospatial Intelligence software applications, hardware, or other technology-related problems.
Work in a team environment to solve complex problems including close collaboration with development engineers to properly diagnose and fix complicated technical issues.
Work in a team environment to solve complex problems including close collaboration with development engineers to properly diagnose and fix complicated technical issues.
Thrive in a fast-moving environment and enjoy learning new technologies and overcoming new challenges.
Respond to incoming customer calls, emails, or tickets in a timely and professional manner.
Record and track all customer interactions, issues, and resolutions using Jira or Service Now software and tools.
Communicate effectively with customers to gather information and determine the root cause of issues or problems.
Continuously improve personal and team technical skills through training and self-study
Be able to support a 24x7 on call rotation. Qualifications: Active TS/SCI Clearance with a polygraph (or agreement to take poly when requested)
Typically, a bachelor's degree is required. However, if you have relevant experience, that can be substituted for the degree.
You must have a minimum of five years' experience.
Experience with Amazon Web Services or other cloud-based technologies.
Experience with Linux or other POSIX type operating systems.
Experience with Agile Methodologies.
Strong organizational skills and attention to detail are necessary for this job.
Experience in analytical work in the Intelligence Community. This work can be in either Imagery Analysis or Geospatial Information Systems (GIS), or a combination of both.
You must be able to obtain Security+ within 6 months of start date. Desired: Previous experience supporting both DoD and IC customers, to include interactions with community seniors and military officers.
Experience with Structured Object Management (SOM), GIS, and WATCHMAN. • Experience with Kubernetes or other containerized applications.
Experience with GitOps.
Experience with Atlassian tools.
Continuous Monitoring Solutions - Elastic, Grafana, Prometheus. Ennoble First is committed to providing a diverse and inclusive work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Ennoble First participates in E-Verify. The information below will be listed on our website's careers landing page. EEO is the Law Pay Transparency Nondiscrimination E-Verify is a registered trademark of the U.S. Department of Homeland Security. This business uses E-Verify in its hiring practices to achieve a lawful workforce.

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