Director of Group Sales

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Job description

Overview

Elevate Your Career by joining the DoubleTree Denver Family!

At the DoubleTree by Hilton Denver we consistently rise above the competition. We are an Employer of Choicewe understand that the care of our team members is as important as the service we provide to our guests and the communities around us.

We offer all of our employees the following benefits:

• Highly competitive wages
• Free Parking
• Hotel room discounts and t ravel benefits with the Hilton family of brands as well as Pyramid and Benchmark hotels
• 401K Plan with Employer Match

Additionally, we offer our full-time employees the following benefits:

• Paid Time Off (PTO)
• Unlimited Paid Time Off (PTO) rollover
• Paid Time Off (PTO) cash out options
• Comprehensive employee benefit/insurance programs
• Company paid life and AD&D insurance
• Tuition reimbursement
• Paid Time Off with unlimited PTO rollover and PTO cash out options
• 7 Paid Holidays
• Free Ecopass/RTD Pass

If you have a genuine passion for hospitality, come and join our team. The DoubleTree by Hilton Denver is a premier destination for both business and leisure travelers. Our hotel offers world-class accommodations and meeting facilities, all backed by the exceptional service that defines the Hilton brand. We pride ourselves on creating unforgettable experiences for our guests, whether theyre here for a conference, a wedding, or a special event.You will have an important role in the delivery of outstanding service and memorable experiences for each guest. You will have fun, learn and be part of a successful journey at a growing company. Find out today what a career at the DoubleTree by Hilton Denver with Pyramid Hotel Group can mean for you!

The DoubleTree by Hilton Denver is an Equal Opportunity Employer committed to a diverse and inclusive work environment. EOE/AA

We are seeking an experienced and dynamic Director of Group Sales to lead our group sales team. The ideal candidate will have a proven track record of driving group sales in a hotel or hospitality environment, with a deep understanding of the Denver market. As the Director of Group Sales, you will be responsible for developing and implementing strategic sales plans to maximize revenue and achieve the hotels group sales objectives.

Key Responsibilities:

Leadership & Team Management:

Report directly to the Director of Sales & Marketing, providing regular updates on financial forecasts, departmental challenges, and resource needs.

Hire, coach, mentor, and motivate the Group Sales Team, ensuring professional development and high performance.

Conduct regular one-on-one meetings with team members to track production, personal growth, and achievements.

Manage and optimize the team's performance to achieve departmental group goals and revenue targets.

Foster a collaborative and inclusive team culture that drives innovation and results.

Strategic Planning & Execution:

Contribute to the development of the annual budget and marketing plan, with a focus on group sales initiatives.

Prepare accurate group rooms forecasts to monitor business flow and make informed decisions.

Collaborate with the Director of Catering & Convention Services to align departmental activities and implement beneficial changes.

Approve all group contracts, ensuring compliance with legal and business terms, and review returned contracts for any modifications before confirming them in the system.

Sales & Client Relations:

Solicit, negotiate, and coordinate group business within assigned market segments, ensuring equitable distribution of segments among sales managers.

Support Sales Managers in the negotiation process by reviewing potential business opportunities and evaluating group business quality, quantity, and pricing.

Build and maintain strong relationships with key external partners, including Hilton, CVENT, Aurora CVB, Denver CVB, Local Chambers, and other lead sources.

Engage the team and hotel in FAM (Familiarization) events and networking opportunities to drive business.

Operational Excellence:

Establish and maintain efficient office procedures to ensure smooth departmental operations.

Manage department payroll on a weekly basis.

Communicate special group requirements to hotel department heads to ensure seamless execution.

Additional Responsibilities:

Attend required hotel and departmental meetings and conduct team meetings as necessary.

Ensure all file turnover requirements are met.

Perform additional duties as assigned, requested, or needed by management to support overall hotel operations.

Responsibilities

Education: Bachelors degree in Hospitality, Business Administration, Marketing, or a related field, or equivalent experience.

Experience: 5+ years as a Sales Manager in a hotel/resort environment, with at least 3 years in a leadership role.

Technical Proficiency: Experience with Salesforce (Delphi), CVENT, Meeting Broker, and Microsoft Office (Word, PowerPoint, Excel, SharePoint).

Communication Skills: Ability to communicate professionally, both verbally and in writing, with clients and team members.

Analytical Skills: Strong statistical and analytical skills to identify revenue opportunities and shortfalls.

Independence and Collaboration: A self-starter with the ability to work independently and cross-functionally to achieve goals.

Multitasking: Ability to thrive in a fast-paced, multi-tasked environment.

Flexibility: Willingness to work outside traditional hours to attend industry, client, and community events as necessary.

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