Software Support Specialist with Security Clearance

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Job description

The GIANT team is looking for talented and motivated professionals to advance the state of the art of Position, Navigation and Timing (PNT) modeling and simulation (M&S). The Global Position System (GPS) Interference And Navigation Tool (GIANT) is employed by engineers and operators throughout the US DoD and by our allies to design, test, train, and operate both current and future PNT capabilities in realistic, challenging Navigation Warfare (NAVWAR) scenarios. As a Software Support Specialist, you will join a fast-paced agile team to support users of the GIANT software. Members of this interdisciplinary team collaborate to deliver a complete software capability, covering everything from working with customers to define an operational need through deployment, testing, and training, to enable our warfighters to fight through a contested environment. As a Software Support Specialist, you will support users with analyzing, troubleshooting, and resolving user's questions and issues with the GIANT software, coordinating and providing user based training, and supporting the engineering team in the development of software to predict the performance of current and future GPS and other PNT sensors in operational scenarios. As part of the QA team, you will also support the development and documentation of test plans, reports, and automation scripts. Execute and monitor testing to identify and document software defects. Responsibilities: Document and respond to user support requests, analyze, troubleshoot, and resolve user's questions and issues.
Serve as a training instructor for the software and support curriculum development and maintenance
Develop, document, and execute test plans and reports
Collaborate with systems engineers and subject matter experts to identify and resolve software defects
Assist test team in building test automation suite
Required Skills and Experience: Bachelor's degree in a technical field
Excellent written and verbal communication skills
Customer support and Troubleshooting experience
Training instructor/teaching experience
Experience testing software and automating test
Some travel is required ( 10%)
US Citizenship and the ability to obtain a Secret clearance are required for the position
Preferred Skills and Experience: Experience working as a member of an agile software development team (e.g., Scrum, Kanban)
Experience with Robot Framework or other test automation framework
Experience working with the GPS Interference And Navigation Tool (GIANT)
Experience working with Global Navigation Satellite Systems (GNSS), Global Positioning System (GPS), GLONASS, or Galileo
Bachelor's degree in engineering, computer science, or related discipline
Compensation: Starting salary ranges from $65,000 to $85,000 depending on relevant experience and qualifications. Why LinQuest? 20 years of excellence from concept to capability. LinQuest is a national security space leader that enables defense and intelligence missions through advanced digital solutions and the development, integration, and operation of mission control systems. As a recognized thought leader in Digital Engineering and Digital Transformation, LinQuest delivers the technical capability, innovation, agility, and operational expertise to accelerate our Nation's competitive advantage in space. From concept to capability, LinQuest architects integrate end-to-end solutions, enabling Digital Dominance for a Digital Space Force. Benefits: LinQuest offers comprehensive and competitive benefit offerings to our team members to include medical, dental, vision, retirement, paid time off, tuition reimbursement, company paid life insurance, and more! For additional information please visit:

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