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Customer Service Rep I

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Manpower

2024-09-25 04:46:01

Job location Aurora, Colorado, United States

Job type: fulltime

Job industry: Call Centre / CustomerService

Job description

Our client in the logistics industry is seeking a Customer Service Rep I to join their team. As a Customer Service Rep I, you will be part of the Last Mile department supporting the 3PD Direct Specialty team. The ideal candidate will have exceptional organizational skills, strong customer service skills, and the ability to multitask successfully in a fast-paced environment.

Job Title: Customer Service Rep I

Location: Aurora, CO

Pay Range: $19 per hour

What's the Job?

  • Assist customers and business partners via telephone and email
  • Handle customer complaints in a calm, professional manner
  • Diagnose, assess, and resolve problems or issues
  • Monitor progress of delivery routes
  • Scan haul-away pods and verify stamps

What's Needed?

  • Experience with Microsoft Office programs such as MS Project, Word, Excel and PowerPoint.
  • High school diploma or equivalent
  • 1-year related experience preferably within a call center environment
  • Strong customer service skills and the ability to satisfactorily resolve issues
  • Solid ability to multitask with exceptional organizational skills

What's in it for me?

  • Opportunity to work with a passionate team motivated by fast-paced innovation
  • Potential for career advancement
  • Opportunity to work for a company that values diversity and inclusivity
  • Competitive pay and benefits package
  • Opportunity to work with a company that is committed to delivering outstanding service to its customers

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells - creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.

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