Sr. Program Manager

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Job description

In our 'always on' world, we believe it's essential to have a genuine connection with the work you do.

RUCKUS Networks builds and delivers purpose-driven networks that perform in the tough, unique environments of the industries we serve.

How You'll help us connect the world:

This role is to work with the Ruckus ICX Family of switches that work together to simplify network set-up and management, enhance security, minimize troubleshooting and make upgrades easy. Our low-latency, non-blocking architecture ensures excellent throughput for the most demanding applications.

ICX switches work seamlessly with Ruckus Wi-Fi access points and Ruckus SmartZone network controllers to deliver the most performance and cost effective unified wired & wireless access solutions on the market today.

We are looking for a highly skilled, collaborative individual to join our high-performance, cross-functional teams focused on autonomous software engineering The successful candidate will be an energizing leader, be an enabler and driver with a strong understanding of the Software Development project life cycle.

Previous experience in managing geographically distributed teams required with relevant experience in a data communications/network equipment environment. Extensive experience in hardware/software product development with a track record of successfully delivering against customer requirements.

The successful candidate will have key responsibilities to program manage Ruckus Wireless AP programs as well.

Experience working directly with customer requirements and escalations is highly desirable.

Responsibilities:

Agile Scrum Master responsibilities - Writing, decomposing, grooming and estimating Epics, Features, and User Stories

Coordinate all program management activities ensuring that appropriate communications takes place across internal functional groups and with external customers as applicable

Define project specific requirements and deliverables

Understand the dependencies between

Tactical focal point for all project-related activities

Drive schedule development and rationalization

Host, organize & participate in project meetings & conference calls, record meeting minutes and actions

Drive to closure program issues related to day to day activities among multiple programs

Communicate status & issues to management in a timely manner. Escalate issues appropriately

Extensive experience with project planning Agile tools. JIRA, Kanban, etc.

Track, update & monitor customer statistics on escalations, patch releases and release schedules

Required qualifications:

10 years of successfully managing complex software engineering development and software engineering programs with demonstrated experience in planning, forecasting, budgeting and executing them.

Strong project management skills with the ability to work on and track multiple projects simultaneously.

Work with business and customer stakeholders to define product objectives and requirements

Process oriented, track record of developing efficient process interfaces

Energetic, action oriented with solid business sense

BA/BS degree with 8+ years of related work experience in Program Management, Product Management or Engineering Management in a data communications/network equipment company desired.

High degree of flexibility and adaptability and conflict management capability.

Self-motivated, self-directed, and politically astute.

Detailed oriented and well organized.

Strong analytical, problem solving and negotiation skills

Effective verbal/written English communications

Local candidates only please.

Our salary ranges consider a wide variety of factors, including but not limited to benchmarking by independent third-party consultants, skill sets, years of experience, training, education, geography, and other business needs. Depending on experience, the range can be higher for candidates with exceptional experience and a demonstrated history of successful performance. This position's expected total compensation (base salary and commission range) is $(phone number removed) - $(phone number removed).

The candidate will be rewarded with a comprehensive benefits package, including medical, dental, and vision plans, life and accidental death insurance, a 401(k) plan, and participation in the Company's Incentive Plan. Candidates starting with the Company will be eligible for eleven paid holidays in a full calendar year, two weeks of paid vacation (prorated based on start date), as well as other leave options.

What Happens After You Apply?

Learn how to prepare yourself for the next steps in our hiring process by visiting (url removed)

Why CommScope?

CommScope is on a quest to deliver connectivity that empowers how we live, work, and learn. Our employees push the boundaries of communications technology that enables game-changing discoveries like 5G, the Internet of Things, and gigabit speeds for everyone, everywhere. With our unmatched expertise in copper, fiber, and wireless infrastructure, our global clients rely on us to outperform today and be ready for the needs of tomorrow.

If you want to grow your career alongside bright, passionate, and caring people who strive to create what's next come connect to your future at CommScope.

CommScope is an Equal Opportunity Employer (EEO), including people with disabilities and veterans. If you are seeking an accommodation for the application or interview process, please contact us to submit your request at (url removed). You can also learn more about CommScope's accommodation process and EEO policy at

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