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Salesforce Marketing Cloud Admin with BA Experience

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Diverse Lynx

2024-10-02 23:41:58

Job location Sunnyvale, California, United States

Job type: fulltime

Job industry: Administration

Job description



Job Description:

Key responsibilities:

"This role is 60% SF Marketing Cloud Admin, 40% SF Marketing Cloud BA. Need to have a very strong technical and communication skills.

Responsibilities:

Administers Salesforce Marketing Cloud setup, installed packages, permissions Documents processes, automations, journey builds, and all other Salesforce Marketing Cloud projects

Collaborate with internal team to understand stakeholder requirements, and help validate business requirements

Build automations, journeys, CloudPages, and dynamic content that span multiple communications channels based on technical requirements provided by Architect

Maintain Custom Preference Center

Keep up to date with Privacy Laws and ensure best practices are followed Prepares reports using SQL and/or Datorama

Have a deep understanding of the business and marketing KPIs to track

Train and support end-users on Marketing Cloud

Take initiative to improve support processes, decreasing delivery time, and improving customer satisfaction. Look for ways to automate manual processes and increase self-service capabilities.

Troubleshoot any issues with Marketing Cloud.

Required Experience and Qualifications:

Experience in Salesforce Marketing Cloud

Experience with SQL

Bachelor s Degree in Computer Science, Engineering, or related field of studies

Knowledge of Salesforce products and their functionalities

Salesforce Marketing Cloud Certifications

Experience working with Marketing Cloud Connect and (url removed)

Proficiency in creating Salesforce profiles, allocating roles, and managing access"

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.

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