Sr. Director, Global Risk and Resilience

---

Job description

Job Description

Your Career

This is an exciting opportunity to join a dynamic legal department leading the company's Global Risk Resilience team. The Palo Alto Networks Global Risk and Resilience team works with all departments across Palo Alto Networks to incorporate best practices into our resilience operations, crisis management, and operational risk programs.

The Senior Director of Global Risk & Resilience is responsible for defining the strategic direction and managing the day-to-day operations of Palo Alto Networks' crisis management, operational resilience and emerging operational risk programs.

Your Impact

Coordinate and manage the enterprise response to crisis eventsLead in identifying the potential implications of crisis events and/or critical incidents

Manage cross-functional teams' remediation of critical incidents and partner with cross-functional teams to solve complex product, security and support-related problems

Develop and facilitate table tops with cross-functional team leads to ensure readiness for critical scenarios

Serve as the single source of information for executive and internal communications

Guide functional teams and stakeholders through the crisis and incident management process, including crisis activation, through resolution

Facilitate after action reviews with senior leadership to reduce the likelihood of recurrence

Partner with Product, Support and Security teams on the alignment of incident response plans and playbooks

Lead the Global Risk & Resilience organization and initiativesEstablish the strategic direction of the crisis management and operational resilience programs, including ensuring that all teams across the global enterprise maintain and iterate on local-level incident management protocols

Provide guidance to the Operational Resilience team on business continuity and disaster recovery planning activities

Handle special projects as requested

Lead crisis and incident management-related inquiries, audit requests, and support aspects of contract negotiations regarding organizational resilience

<!– job description page –>