Director Inbound Product Manager - Data Strategy & Partnerships

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Job description

Job Description

What you get to do in this role:

Develop and implement strategic plans to drive data product partnerships; Stay updated on competitor activities and market trends to inform product strategy; Create and deliver presentations to pitch product offerings and partnerships to potential customers.

Develop strong relationships with all key decision makers and influencers across your accounts, and BU colleagues

Build a strong base of referenceable customers and contacts within your assigned portfolio

Collaborate effectively with the Sales organization and help provide reference to new opportunities where necessary

Primary ownership and accountability for ensuring customer satisfaction, and retention within the assigned accounts.

Work with customers and account teams to establish critical goals, or other key performance indicators and aid the customer in achieving their goals through their lifecycle.

Ensure ongoing adoption by the customers of the continuously innovating within our products

Act as the liaison between Product Management and our Customers with a focus on feature collaboration

Collaborate with customer's implementation partner to achieve overall satisfaction with the solution and to create a trusted partnership between customer, partner, and Customer Service Management BU

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