Senior Director, Global Head of Medical Affairs Digital Experience and Innovation

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Job description

Senior Director, Global Head of Medical Affairs Digital Experience and Innovation
United States - California - Foster City

Gilead Sciences, Inc. is a research-based bio-pharmaceutical company that discovers, develops and commercializes innovative medicines in areas of unmet medical need. With each new discovery and investigational drug candidate, we seek to improve the care of patients living with life-threatening diseases around the world. Gilead's therapeutic areas of focus include HIV/AIDS, liver diseases, cancer and inflammation, and serious respiratory and cardiovascular conditions.

Making an impact on a global scale
Inclusion is one of the company's five core values. That's because we know that we are stronger and more innovative at Gilead when we are informed by a diverse set of backgrounds, experiences and points of view. Gilead Sciences is a biopharmaceutical company that discovers, develops and commercializes innovative therapeutics in areas of unmet medical need. The company's mission is to advance the care of patients suffering from life-threatening diseases worldwide.

When you join Gilead, you join our mission to change the world by enabling people to live healthier and more fulfilling lives. Come join a mission-driven bio-pharmaceutical organization that values inclusion and diversity, has a strong portfolio of products, and is constantly

For Current Gilead Employees and Contractors:

Please log onto your Internal Career Site to apply for this job.

At Gilead, we're creating a healthier world for all people. For more than 35 years, we've tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer - working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world's biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference.

Every member of Gilead's team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we're looking for the next wave of passionate and ambitious people ready to make a direct impact.

We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together.

Job Description

Gilead Sciences, Inc. is a research-based biopharmaceutical company that discovers, develops and commercializes innovative medicines in areas of unmet medical need. We strive to transform and simplify care for people with life-threatening illnesses around the world. Gilead's portfolio of products and pipeline of investigational drugs includes treatments for HIV/AIDS, COVID, HBV, HCV, HDV, Oncology and Cell Therapy as well as Inflammatory Diseases co. Gilead is a patient centric, science focused company.

Reporting to the Executive Director of Global Medical Affairs, Insights, Digital and Analytics this individual will be responsible for leading HCP digital strategy and transformation within Medical Affairs, to create a cohesive and personalized engagements between Gilead and the medical community. The role spearheads the strategy for digital capabilities, orchestrates omnichannel efforts, and deploying new and evolving digital technologies, such as AI/ML applications and digital health advances. Working together with partners in commercial, development, compliance, and information technology teams, this person will enhance Medical Affairs engagements and patient results through tailored content, unified digital offerings, and fostering a culture of innovation and adaptability within the organization. This position is office-based in Foster City.

This individual will work across all therapeutic areas to build organizational enthusiasm for, and ensure implementation of new solutions that provide meaningful, patient-centric value in a highly matrixed organization.

Responsibilities include but are not limited to:

• Partner with stakeholders (e.g., Medical Affairs, Business Conduct, Development, Regulatory Affairs, Legal and Commercial) to develop and shape the Digital Medical Strategy, operating model, and digital roadmap and portfolio to accelerate patient outcomes improvement
• Establish and/or advise in cross functional governance, standards and SOPs for global MA digital assets and capabilities
• Lead digital optimization for MA through user experience research, behavioral data analytics and cross functional insights
• Shape DOL identification and engagement best practices
• Serve as change agent and strategic thought partner for MA to deeply connect with HCPs through an integrated digital and omnichannel ecosystem
• Serve as POC for MA to inform requirements needed for enterprise digital tools that will be used globally and managed locally
• Balance long-term vision with short-term delivery while making decisions to invest/build/sustain to catalyze the organization to deliver on the vision
• Create and oversee data metrics to evaluate and enhance digital offerings
• Lead global digital innovation process, projects and partnerships by identifying opportunities for digital transformation within the company's operations, products, and services
• Oversee the ideation, design, and prototyping of new digital solutions, ensuring they meet user needs and regulatory standards
• Develop creative and effective solutions to address inter- and intra-project priority conflicts, resource constraints and other problems which may impact project goals and deliverables across multiple programs
• Direct and lead continuous improvement of processes, organizational digital IQ and supporting tools to determine best practices and appropriate resource needs, including budget, tools, and personnel

Knowledge, Experience and Skills:

• Bachelors degree and 14 years' experience or an MA/MS/PhD and 12 years' experience

• Have domain expertise and leadership experience in both Medical Affairs and Digital, with a proven track record of designing and implementing digital and omnichannel solutions that enhance HCP engagement and patient outcomes
• Significant business experience/scientific experience with digital innovation tools, technology and patient outcomes
• Strategic acumen/experience in understanding external shifts in patient experience from the lens of delivering patient-centered care experiences across systems of care
• Appreciation of opportunity for digital innovation as embraced/funded by large risk holding entities and data holders
• 5-7 years global/in-market Pharma/Biopharma experience preferable
• Oncology and/or Virology experience preferable
• Practical experience and technical expertise with machine learning, artificial intelligence, novel digital health technology, digital health product development, big data and advanced analytics, and cloud storage
• Experience delivering patient-centric engagement strategies for patient and physician (HCP) awareness, demand generation, and retention programs utilizing digital, social, traditional, mobile and advocacy partnership tools
• Experience shaping end to end digital customer experience to advance organizational agility and efficiency
• Project management expertise; with experience applying LEAN Methodology to reduce complexity
• Experience in an alliance or strategic partnership
• Experience in translating business needs into a coordinated plan
• Results-orientation with ability to develop creative and simple solutions to complex problems
• Strong ability to collaborate across multiple internal and external partners
• Highly organized with a strong attention to detail, clarity, accuracy and conciseness
• Uncompromising ethical standard and conduct
• Able to motivate and foster team & cross functional collaboration
• Additional Capabilities
  • Managing complexity: Ability to manage complex projects and use network to solve organizational issues
  • Comfort with ambiguity, paired with a proactive transformational leadership style
  • Prioritization: Ability to define priorities and focus on areas that add value
  • Problem Solving: Ability to identify the crux of a problem, and propose actionable solutions
  • Communication: Extreme clarity of communication, focused on key issues
  • Project Management: Clear organizational skills/ability to drive a team to solve complex problems
  • Collaborative style and the ability to influence at senior levels
  • Innovative, self-starter with the resilience to work effectively in a fast-moving environment

Display of Gilead Core Values:

• Integrity (Doing What's Right)
• Teamwork (Working Together)
• Excellence (Being Your Best)
• Accountability (Taking Personal Responsibility)
• Inclusion (Encouraging Diversity)

The salary range for this position is: $274,635.00 - $355,410.00. Gilead considers a variety of factors when determining base compensation, including experience, qualifications, and geographic location. These considerations mean actual compensation will vary. This position may also be eligible for a discretionary annual bonus . click apply for full job details

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