Patient Enrollment Counselor - San Marcos

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Job description

TrueCare

Are you an expert communicator with high level customer service skills? Do you want to make a difference in your community by ensuring people have access to healthcare services, allowing them to lead long and productive lives? If you answered yes to these questions, TrueCare would love to hear from you!

Located in Beautiful North San Diego County, TrueCare has been providing health care and resources to the underserved community since 1971. TrueCare believes that EVERYONE deserves high quality health and dental services, regardless of their ability to pay.

This position reports to our headquarters in San Marcos, CA Monday-Friday from 8a-5p. Occasional weekends as required.

Under the direction of the Program Manager, Program and Resource Specialist (PRS) will screen TrueCare patients for eligibility for all available programs and episodic coverage and enroll into the appropriate program. The Program and Resource Specialist ensures patients have the most appropriate financial resources to continue seeking care at TrueCare on a continued basis. Program and Resource Specialist will screen for programs such as Medi-Cal, Covered CA, FPACT, CHDP, CDP, Homeless, Ryan White, and Diabetes cash plan. Additionally, Program and Resource Specialist will explain the program specifics to each patient as necessary.

You'll be considered qualified if you have:

• High School Diploma or equivalent
• Knowledge of medical terminology
• Experience in a healthcare setting
• Bilingual in Spanish and English

You'll be highly desirable if you have:

• Experience conducting outreach and working with community based organizations
• Experience in needs assessments and community mobilization

Licenses required:

• CA Driver's License and Clean Driving Record

Certifications required:

• Certified Enrollment Counselor or eligible for certification within 3 months of hire

Benefits include:

• Low-Cost Health, Dental and Vision Benefits
• 403B w. 3% Match after 1 Year of Service
• 3 Weeks Paid Time Off
• 10 Paid Holidays
• Tuition Reimbursement

Please submit your updated resume for IMMEDIATE consideration. We can't wait to hear from you!

TrueCare is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other characteristic protected by applicable federal, state, or local law. Our goal is to promote and ensure authentic inclusion, belonging and support for all team members recruited or employed here.

Visit truecare.org to learn more! Health Inside. Welcome in! Salud Adentro. Bienvenido!

In the spirit of pay transparency, we are excited to share the base salary range for this position. If you are hired at TrueCare, your final base salary (within the pay range), will be determined based on factors such as education, knowledge, skills, and experience. In addition to those factors, we believe in the importance of pay equity and consider the internal equity of our current team members when determining any final offer. Please keep in mind that the range mentioned above is the full base salary range for the role. Hiring at the maximum of the range would not be typical to allow for future and continued salary growth. We also offer generous benefits and retirement plans.

Employment is contingent on having a seasonal COVID-19 vaccination, or use of a mask, from November 1 through March 31 of every year.

Compensation details: 21.5-26.88 Hourly Wage

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