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Network Provisioning Engineer II

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Michael Page

2024-09-21 02:38:49

Job location San Jose, California, United States

Job type: fulltime

Job industry: I.T. & Communications

Job description

The Network Provisioning Engineer II is the focal point for all internal and external orders required to maintain the network. This position requires the ability to work independently with a high level of accuracy and attention to details.

Client Details

Astreya is a leading global provider of game-changing IT Managed Services and Technology Solutions to some of the world's most recognizable and innovative organizations.

Description

Scope:

  • Applies company policies and procedures to resolve a variety of issues
  • Works on problems of moderate scope
  • Receives general instructions on routine work and detailed instructions on new projects

Your Roles and Responsibilities:

  • Participate in implementation of various software services
  • Review ticket requirements, reserving router interface, assigning patch panel demarcation, designing path, track FOC and DLR, requesting patching between equipment, and ordering cross-connects
  • Track milestones and proactively drive any activities that may jeopardize orders from completing on time
  • Provide thorough and timely status throughout the entire implementation life cycle in the tracking system; including communicating vendor provisioning/install lead times
  • Document service requests, escalate as needed, and provide timely and accurate updates
  • Design, provision, and test delivered services to ensure quality hand-off to internal customers
  • Expedite and escalate issues when necessary to ensure timely delivery of services
  • Prioritize projects, manage and direct activities to deliver connectivity within project schedule
  • Communicate and collaborate with internal customers, stakeholders and network carriers
  • Participate in metrics development and operational reporting/reviews
  • Support planned systems maintenance activity while minimizing impact to services
  • Read and comprehend vendor specific requirements
  • Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position

Profile

Required Qualifications/Skills:

  • Bachelor's degree (B.S/B.A) from four-college or university and 2 to 5 years' related experience and/or training; or equivalent combination of education and experience
  • Builds productive internal and external working relationships
  • Exercises judgement within defined procedures and practices to determine appropriate action
  • Experience with basic telecommunications practices, terminologies, and interfaces
  • Knowledge of cable throughput and transit distances
  • Understanding of telecommunications industry in a switched network provisioning environment
  • Familiarity with DS1, DS3, and DS0's circuits
  • Knowledge of Access Server Request (ASR) to local carriers
  • Understanding of provisioning network bandwidth for IP transit, fiber, voice and wavelength services

Preferred Qualifications:

  • Network Certification
  • Various coding experience

Physical Demand & Work Environment:

  • Must have the ability to perform office-related tasks which may include prolonged sitting or standing
  • Must have the ability to move from place to place within an office environment
  • Must be able to use a computer
  • Must have the ability to communicate effectively
  • Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers

Job Offer

Salary Range

$46,778.76 - $73,861.20 USD (Salary)

  • Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.
  • Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.

Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including:

  • Medical provided through Cigna (PPO, HSA, EPO options) / Medical provided through Kaiser (HMO option only) for California employees only
  • Dental provided through Cigna (DPPO & DHMO options)
  • Nationwide Vision provided through VSP
  • Flexible Spending Account for Health & Dependent Care
  • Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)
  • Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera
  • Corporate Wellness Program
  • Employee Assistance Program
  • Wellness Days
  • 401k Plan
  • Basic Life, Accidental Life, Supplemental Life Insurance
  • Short Term & Long Term Disability
  • Critical Illness, Critical Hospital, and Voluntary Accident Insurance
  • Tuition Reimbursement (available 6 months after start date, capped)
  • Paid Time Off (accrued and prorated, maximum of 120 hours annually)
  • Paid Holidays
  • Any other statutory leaves, paid time, or other fringe benefits required under state and federal law

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.

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