Systems Integration Manager (Hybrid Workplace) - Controller's Office (1044)

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Job description

Job Description

Systems Integration Manager (1044)

Position Description: Under the general direction of the division Chief Technology Officer, the Systems Integration Team Manager manages the team whose main role is to provide operations support to the enterprise applications. The manager will provide advanced level of operational and batch support to the PeopleSoft ELM, PeopleSoft HCM, and PeopleSoft FSCM applications. Batch processing tools includes PeopleSoft Process Scheduler, BMC Control-M scheduling systems, and GlobalScape secured transmission (sFTP) system.

Essential duties include but not limited to:

Manage the systems integration team resources, including recruitment, performance goals, performance appraisal reviews, training plans, assigns work to staff appropriately to maximize team efficiency

Provides technical leadership and direction and assumes technical responsibility for the operations support of the systems integration batch jobs and automated processing and file transfers

Provide strong leadership and proactive coaching to the team members through mentoring, career development, interpersonal skills, teamwork ethic, and building leadership skills.

Develop strategies as needed regarding live retention of data, archiving of older data, disaster recovery and continuation of operations procedures.

Work in partnership with the infrastructure team to support 3rd third party production applications, e.g., server configuration, Control-M, jump server configurations, etc.

Coordinate with teams responsible for database administration, server and network administration, hardware configuration, and cybersecurity to meet project objectives.

Production support and management of all PeopleTools Process Scheduler, Control-M and SFTP Global Space automated job requirements for CON Systems Enterprise applications (PeopleSoft ELM, PeopleSoft HCM, and PeopleSoft FSCM, Oracle Business Intelligence) production and non-production interface and batch job requirements.

Work in partnership with the PMO team to design, plan, integrate, test, implement, document, and enhance all components required for PeopleSoft application updates and PeopleTools upgrades.

Research, analyze, troubleshoot, evaluate, and stays current on industry best practice standards for these technologies; maintaining and installing Control-M infrastructure application and supporting tools: PGP Encryption, OS scripts, etc.

Create and execute work plans for applying Control-M updates and patches.

Provide ongoing review and feasibility assessment to improve efficiency of automated jobs across all tools (Control-M, DT GlobalSpace EFT Management Service and PeopleSoft Scheduler)

Be able to work on multiple projects concurrently and deliver quality outcomes.

Participate and lead inter-departmental system projects such as PUM Upgrades, new module implementations, etc.

Act as the liaison between vendors, technical support hot-lines and departments to resolve interface related problems.

Coordinate maintenance support with the Application administration teams.

Ensure job scheduling operations meet defined service levels.

Work in partnership with the Oracle Business Intelligence team for integration with PeopleSoft applications.

Participates and represents the system integration efforts during weekly Capacity Advisory Board (CAB) and Move to Procure (MTP) meetings.

Completes annual Performance Plan and Appraisal Report (PPAR) for all direct reports.

Provide guidance to staff to create Standard Operating Procedure, technical design and batch operation documentation.

Performing other duties as assigned.

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