Sr. Project Manager - Field Ops Deployment

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Job description

Gridware exists to enhance and protect the mother of all networks: the electrical grid. The grid touches everything, and when it grinds to a halt, the consequences can be dire: wildfires burn, land is destroyed, property is damaged, progress stops, and lives are lost.

Our team engineers an advanced sensing system to continuously analyze both the electrical and mechanical behavior of grid assets. Utilizing high-precision sensor arrays, the system identifies and allows preemptive mitigation of faults. The technology has been proven with utilities to bolster safety, reliability, and reduce customer outage durations. The demand for power will only increase. We protect the grid of today while we build the grid of tomorrow.

Gridware is privately held and backed by the best climate-tech and Silicon Valley investors. We are headquartered in the Bay Area in northern California.

Team Overview

The Field Operations team installs and maintains our devices, liaising with utilities, municipalities, and communities to ensure safe and timely deployments.

Role Description

The Senior Project Manager is responsible for overseeing the deployment of Gridware's grid monitoring systems across the U.S.

Responsibilities

Project/program manage all aspects of our field installation process - ensuring on-time delivery of project deliverables related to device deployment

Partner closely with manufacturing team re: device deliveries to the field and field ops team re: devices installation

Develop and optimize processes to manage device deployment and, as app, implement resolutions looking for opportunities for automation in workflow tools.

Prepare reports, progress updates, and other deliverables for utility customers.

Communicate via Slack, Jira, text, phone, etc. to our field team and internal partners, ensuring everyone has the right information at the right time re: project objectives, tactics, and progress. Lead team standups and maintain issue tracking boards as the main interface between field team and other departments.

Capacity and budget planning based on financial/customer demand to create detailed schedules for field operations

Guide sourcing, interviewing, screening and hiring field contractors to support surges in demand (with support of recruiting lead)

Manage logistics for field travel - especially hotels and car rentals for all field specialists (likely partnering with an agency to support this), but also thinking about the types of equipment and gear the team needs to be successful in a variety of environments

Help to create a reliable and efficient training program for field installers that involves functional content, safety, live shadowing, etc.

Travel to installation sites across 8 states and growing (on a monthly basis) to shadow and determine areas for process improvement and better communications with field team

Required Skills:

5-10 years of experience in project management, preferably in field operations or deployment environments.

Proven ability to manage complex projects with multiple stakeholders and tight deadlines.

Demonstrated experience creating automations for tools, and Atlassian product suite (i.e. Confluence and Jira) experience strongly preferred.

Experience building, implementing, and managing first-of-a-kind processes.

Excellent communication skills, with the ability to coordinate between technical teams and external partners.

Degree in Engineering, Project Management, or a related field.

Bonus Skills:

The ideal candidate will also have:

Experience in the energy or utilities sector, particularly in grid infrastructure projects.

Familiarity with permitting and regulatory processes for field deployments.

We encourage you to apply even if you don't have all of the bonus skills listed above. We believe diverse perspectives drive innovation and growth.

Benefits:

Flexible hours / hybrid schedule for those in the Bay Area

Health, Dental & Vision (Gold and Platinum plans fully covered)

Paid parental leave

Commuter allowance

Company-paid training

Gridware is an equal opportunity employer. We want applicants of diverse backgrounds and hire without regard to color, gender, religion, national origin, citizenship, disability, age, sexual orientation, or any other characteristic protected by law.

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