Operations Analyst-I

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Job description

Project Overview

The Company is looking for an entrepreneurial Strategy & Operations Specialist to help scale Company at Colleges, one of our fastest growing new businesses. We're looking for unicorns - people who can think strategically at the highest level while simultaneously managing and executing the day-to-day actions necessary to achieve our ambitious goals. This role requires someone who can build, blend analytics with creativity to scope and solve complex problems, think about the short and long-term goals; and manage critical initiatives from start to finish. In this role, you will be responsible for driving consumer growth at colleges and leading initiatives that impact the Company's broader ecosystem across Consumers, Merchants and Dashers.

We're looking for a passionate, enthusiastic, entrepreneurial, hands-on, and data-driven leader to manage and scale our Campus Launcher program. Success in this role will be driving student adoption and engagement growth while balancing multiple projects and cross functional teams. We're looking for strong performers who can move fast to get things done, have a natural aptitude for blending creativity and analytics to devise innovative solutions, and are excited by the idea of bringing Company to colleges.

Job Functions & Responsibilities

Responsible for ensuring each campus meets its semesterly goals while driving new growth initiatives.

Own the management of school-level metrics, providing guidance and resources to Campus Launchers to push adoption and engagement.

Take initiative in driving the ideation, planning, strategy, and go-to-market for operational projects aimed at furthering Company's presence at colleges.

Manage. Oversee the performance of Campus Launchers, ensuring teams meet ambitious targets, providing coaching and support to keep teams on track to achieve key growth metrics.

Recruit. Develop and execute recruitment strategies to bring on high-performing Campus Launchers, building a reliable and motivated team at colleges across the country.

Build. Take ownership of new initiatives from 0 to 1, rapidly testing and launching projects that drive additional impact for the business. This means everything from high-level strategy to nitty-gritty operational details.

Strategize. Develop and implement creative strategies to drive growth at colleges, innovate to solve complex challenges and find new ways to exceed performance metrics.

Analyze. Assess performance data and market trends to refine strategies and workflows, always pushing for that 1% better every day.

Adapt. Thrive in fast-paced environments by adapting to competing demands and new responsibilities, while learning from changes, challenges, and feedback.

Skills & Qualification

Entrepreneurial, crave responsibility and want to shape the vision and direction of the company.

Self-starter, have a bias towards action and are able to thrive in a fast-paced, constantly changing work environment.

Problem solver, have a talent for synthesizing complex projects, can independently translate high-level goals into actionable plans, and enjoy implementing processes.

Generalist, seek exposure to different types of problems and want to try your hand at different sides of the business.

Act with urgency, speed excites you, prefer an accomplishment today to an accomplishment tomorrow.

Analytical, let data win arguments, and you're comfortable pulling your own data in SQL and modeling in Excel.

Determined, roll up your sleeves and do whatever it takes to make things successful.

Succeed with a diverse set of responsibilities, love working across a variety of disciplines and teams.

Demonstrable success leading initiatives, establishing and achieving goals, and succeeding in a team environment.

Success in executing business development opportunities or negotiating partnerships.

Proficient in Google Sheets, with strong data manipulation and analysis skills, and comfortable using the broader Google Suite (Docs, Slides, Drive) for collaboration and productivity.

Education & Experience

Bachelor's Degree or higher.

1+ years of experience in startups, strategy, consulting, business development, operations, technology, banking, analytics or related experience; high-growth or early-stage start-up experience.

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