Telecom Network Engineer II (Backfill)

---

Job description

Title: Telecom Network Engineer II - (Backfill)

Location: San Diego, CA - 70% remote. Must be available to go onsite at hospitals or facilities to troubleshoot and interact with customers directly.

Job Description:

7 Years Experience designing, implementing, managing, and supporting Local Area Networks and Wide Area Networks that include support of a heterogeneous distributed desktop computing environment comparable to SHC's.

Provide technical support of the data communications network at our client to allow for the effective and efficient use of distributed computing resources while maintaining high levels of customer satisfaction.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

License and Certification Requirements:

Cisco Certified Network Associate (CCNA) certification

Sharp's Network Technical Services Group: Network engineers specializing in specific aspects of networking. team focuses on network services telecom - voice over IP telecommunications.

Company Type: Cisco shop.

Position: Network Engineer with voice experience.

Work Details:

On-call Position: On call every 8-10 weeks for a week, available 24 hours from Thursday to Thursday. Most after-hours issues can be resolved remotely, but occasional onsite visits at 2 am may be required.

Challenges: Many candidates are qualified in networking but lack telecommunications experience.

Technical Skills:

Cisco Call Manager (CUCM)

CCNA certification required

Aruba is a plus

Telecom experience

Projects:

Initial familiarization with all sites in the county.

Understand the Sharp enterprise and the support needed.

Shadow an InSOC engineer to learn troubleshooting.

Start with smaller projects and team up with an engineer.

Customer Interaction: Frequent phone or face-to-face interaction with doctors, nurses, and admin staff.

Larger Projects: Involved in designing new hospitals and facilities, including determining the number of phones needed.

Team Size: 10 members in the Telecom team.

Department Insights:

Managed by Steve for 7 years.

Focused on detail-oriented documentation and high standards.

Provides onsite training programs.

Supports communication across Sharp enterprise.

Subject matter experts in telecom.

Customer-facing role, potentially intimidating, involving emergency rooms and interactions with nurses and doctors.

Technical skills and people-facing abilities required.

Hospital background ideal but not required.

<!– job description page –>