Inside Sales Manager

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Job description

Job Responsibilities

Advertise our products via phone to interested consumers in a manner that is professional and honest.

• Work with your team members to facilitate calls, manage work flow, and minimize hold times throughout the sales process.


• Facilitate the entire sales process from the initiation of the original call through finalization of account set-up for each customer you speak with.


• Research and understand our product line and be familiar with each product's function and purpose, so you can confidently upsell our customers to compatible products.


• Maintain an organized workspace and properly file documents, updates, and product information so it is readily accessible for reference and to answer questions.


• Listen attentively to consumer questions and provide answers that are knowledgeable and insightful to encourage product sale.


• Showcase the company's strengths and highlight our brand by talking exclusively about the characteristics that make our organization unique.


• Participate in weekly meetings to discuss benchmarks and personal as well as team goals for the upcoming week.
  
  


• Must have experience with B2B / SaaS


• Uncapped commission / OTE

Job Skills & Qualifications

Required

• Strong interpersonal communication skills


• Superior listening skills


• Ability to maintain an organized and professional workspace
  
  

Preferred

• Experience in customer service, sales, and/or retention


• Knowledge of Microsoft Office Suite

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