Shift Manager 1st Shift
Home Chef
2024-10-02 01:39:36
San Bernardino, California, United States
Job type: fulltime
Job industry: Transport & Logistics
Job description
This Is Who We Are:
Founded in 2013, Home Chef is the leading meal solutions company with both a retail and online presence. Available online at and in retail at more than 2,100 Kroger grocery stores, Home Chef is committed to inspiring and enabling more people to cook simple, delicious meals, no matter how busy they are.
Similar to our recipes, we recognize that variety is the spice of life, and therefore, our employees also bring their uniqueness and color to our fantastic team. We're eager to work with humble team players and pragmatic next-level thinkers to innovate on Home Chef's offerings.
Overview:
Home Chef Shift Managers are responsible for overseeing Production Supervisors and 50+ full-time associates on a daily basis. As Shift Manager, you will set shift level production plans and partner across shifts and across departments to complete daily plans/workload while holding Supervisors accountable for production output and efficiency.
Responsibilities:
Production Planning & Execution
Takes daily production targets provided by the production manager and creates shift level production plan: assigning supervisors and leads to tasks, calling out number of associates needed for each activity, and ensuring plan will meet production targets
Makes adjustments to production plan during shift as needed in response to product quality issues, shorts, or staffing levels
Minimizes downtime by maintaining full view of production activities in progress, proactively spotting issues, and problem solving in advance of production shut downs
Tracks progress against production plan during shift and works with supervisors to ensure production targets are met
Works with production supervisors to drive data accuracy for production and inventory counts
Completes shift handoff report and discusses it with subsequent shift manager on a daily basis to avoid production gaps or miscommunications
Food & Employee Safety
Ensures all Home Chef GMP's and operational guidelines are being followed and enforced
Follows and adheres to all safety protocols set forth by Home Chef including but not limited to: Lock out/Tag out procedure, instilling and ensuring a safe work environment, housekeeping in all areas, ensuring all employees are follow proper safety guidelines
Maintains safe and clean work environment by educating and directing personnel on the use of all control points, equipment, and resources; maintaining compliance with established policies and procedures
SOPs & Audits
Has deep knowledge of all Standard Operating Procedures for production as well as all standard procedures related to cross-department coordination at the shift level
Sets expectations for strict adherence to all SOPs for all production processes for all supervisors and leads
Creates culture of SOP feedback among team and works with Continuous Improvement team to revise and improve SOPs
Serves as the primary driver of process change on the floor during the roll out of modifications to SOPs
Actively participates in SOPs audit program as defined and conducted by the Continuous Improvement Team
Communication & Leadership
Leads daily huddle with supervisors and leads to communicate production plan for the day, efficiency, and labor targets as well as KPI results from previous day
Leads start of shift huddle with entire production team
Effectively utilizes shift passdown report to communicate with subsequent shifts
Attends and supports cross-shift huddles daily to relay goals and/or significant messages to the team
Proactively shares production plan with managers and supervisors from QA and Warehouse to enable them to effectively support production activities
Works with QA and/or Warehouse to problem solve any cross-functional issues as they arise, following standard processes associated with shorts callouts, shorts investigations, and rejections
Coaching & Development
Sets a positive example of leadership to ensure the positivity and strength of our culture
Coaches and develops production supervisors with the goal of Best-in-Class Team
Uses Home Chef training tools (e.g. training matrix) to hold Supervisors to high standards and develop over time
Works with HR and/or temp agency representatives to manage daily time and attendance issues
Manages time off requests for supervisors, associates, and leads on his or her shift
Works with supervisors and HR to provide disciplinary actions as needed for hourly employees
Communicates performance issues with temps to temp agency representatives
KPI Management
Understands key KPIs and demonstrates ability to effectively communicate KPI targets and results to supervisors and leads
Able to account for KPI targets when planning production activities
Provides feedback on efficiency (based on rate of progress against production plan) to supervisors and leads throughout the shift
Actively works with supervisors and leads to address issues impacting production efficiency during each shift
Teams with Continuous Improvement team to implement process changes to improve efficiency
Salary Range: $77,000-86k
Qualifications:
Minimum of 3-5 years of successful managerial leadership experience in a fast paced environment a must. Cross-functional experience in 2 more departments (warehouse, production, quality, procurement etc.) preferred
Track record of driving KPIs and meeting or exceeding goal a must
Experience in developing team members through both leading and managing
Proficient with Excel and ERP systems
Open availability to work nights and weekend shifts
Must be able to lift up to 49 pounds with or without reasonable accommodation
Must have floor presence and be able to stand/walk for up to 10-12 hours
More About Us:
Perks and benefits:
Candidates can experience Home Chef as a customer - enter promo code PEOPLE30 for $30 off your first order!
Medical, dental, vision, life and disability insurance available
Paid holidays, sick time and vacation time
401k program
Flexible spending accounts for qualified medical, dependent care, parking, or transit expenses
How We Work Together
We are humble team players.
We are warm and gracious with team members and customers. We seek feedback to improve ourselves - and respectfully listen to and accept input.
We are pragmatic next-level thinkers.
We come up with novel and unique ideas. We explore new strategies to avoid being constrained by conventional thinking.
We take ownership.
We approach ambiguous problems, prepared to dive in, get curious, and learn more. We are results-driven, always challenging ourselves to exceed goals.
Be at Home at Home Chef
We all show up authentically at Home Chef. Our team includes individuals with a variety of identities, backgrounds, and perspectives. You can trust that you'll be able to bring your whole self to an inclusive and enjoyable workplace.
We welcome people of all races, colors, religions, national origin or ancestry, sex (including sexual identity), age, physical or mental disabilities, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged/sealed convictions, or any other legally recognized protected basis under federal, state, or local law.
Home Chef is committed to the full inclusion of all qualified individuals. As part of this commitment, Home Chef will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, or to receive other benefits and privileges of employment, please contact our People team at .
Home Chef is an equal opportunity employer.
To view the California Applicant Notice click