Virtual Client Support Specialist

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Job description

Job Title: Virtual Assistant for Bikram Yoga Rancho Cucamonga Location: Remote Pay: $35 per hour Schedule: Flexible Training: Paid training provided Equipment: Necessary equipment provided About Us: Bikram Yoga Rancho Cucamonga is a vibrant yoga studio that focuses on providing high-quality, authentic Bikram Yoga classes to our community. We are seeking a dedicated, detail-oriented, and organized Virtual Assistant to support our team in delivering exceptional service to our clients and running the business smoothly. Key Responsibilities: Client Communication: Handle email and phone inquiries, respond to messages, and manage appointment scheduling. Social Media Management: Assist in creating, scheduling, and posting content on social media platforms to engage with our community and promote classes. Administrative Tasks: Manage calendars, class schedules, and bookings. Assist with data entry, customer records, and tracking attendance. Customer Support: Address customer concerns or inquiries in a timely, professional manner, and manage feedback and reviews. Marketing Support: Help develop and execute marketing campaigns, newsletters, and promotional material. Event Coordination: Assist with organizing workshops, retreats, and special events, including registration and communication with attendees. Billing & Payment Assistance: Help manage membership payments, process invoices, and handle basic accounting tasks as needed. Requirements: Strong communication skills (both written and verbal) Excellent organizational and multitasking abilities Proficient in Microsoft Office Suite and/or Google Workspace Familiarity with social media platforms such as Instagram, Facebook, and TikTok Experience with customer service Ability to work independently with minimal supervision Basic knowledge or interest in yoga, especially Bikram, is a plus but not required Perks: Flexible work schedule to fit your lifestyle Paid training to ensure you're fully equipped for success All necessary equipment (laptop, headset, etc.) will be provided Opportunities to learn about Bikram Yoga and the wellness industry If you are passionate about wellness, enjoy helping others, and are looking for a flexible work opportunity, we'd love to hear from you!

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