C. E. A.

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Job description

Job Description and Duties Under the general direction of the Deputy State Chief Technology Officer, the Deputy Director, Data Center Support Services, CEA B, oversees and ensures complete functionality of the Office of Technology Services (OTech) production environment twenty-four (24) hours a day, seven (7) days a week. The Deputy Director shall be responsible for the oversight of the Service Management Operations, Computer Room Management, and OTech Business Support organizations. The general responsibilities include: strategic and operational planning (internally and externally), the development and implementation of high-level IT policies and procedures addressing production support of distributed computing and client services, such as client server operational support, systems administration, connectivity of systems, product and service delivery, and departmental and program security and recovery for OTech customer agencies and departments on a statewide basis. Develops and implements a comprehensive computing production program to ensure responsive services to customers. Responsible for policies that have statewide and department impact associated with the day-to-day operations, including business support services, computer rooms, planning and operations, service desk 24x7 support services, mainframe computer operations, ITIL service management support, and operational support for Data Center managed services. Developing and implementing high-level policies that affect OTech, its customers and the citizens throughout California. Collaborate closely with high-level departmental management, Executive Staff, State Agency Information Officers (AIOs), Chief Information Officers (CIOs), Government Operations Agency (GovOps), Governor's Office staff, and Legislative staff to ensure that policies with statewide impact are workable for all parties involved. Participates directly in setting and implementing policies that affect OTech and its customers statewide; and advises the Directorate and Executive Staff on all policy decisions affecting OTech. Participates with the Directorate and other Executive Staff members in carrying out the policies of the OTech and the State of California. Confers with executives and management staff from both the private and public sectors, such as the Governor's Office, GovOps, the State CIOs, and customer departments' executive management to continually set performance standards and achieve accountability for products. Provides leadership and direction in the attainment of the Data Center Support Services' mission and goals. Mentors staff and ensures training opportunities are available to assist in developing technically skilled staff. Must pass a fingerprint background check completed by the Department of Justice (DOJ) and Federal Bureau of Investigation (FBI) as a condition of employment. You will find additional information about the job in the Duty Statement. Minimum Requirements This position does not have a Classification Specification. Requirements and qualifications for this position can be found in this announcement. For additional questions, please contact the hiring department listed below. C. E. A. Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-450641 Position #(s): -001 Working Title: Deputy Director Data Center Support Services Classification: C. E. A. $11,778.00 - $14,032.00 A # of Positions: 1 Work Location: Sacramento County Telework: Hybrid Job Type: Career Executive Assignment - Non Tenured, Full Time Department Information The California Department of Technology (CDT) is the guardian of public data, a leader in information technology (IT) services and solutions, and has broad responsibility and authority over all aspects of technology in California state government, including policy formation, interagency coordination, IT project oversight, information security, technology service delivery, and advocacy. As an industry leader, we are committed to partnering with state and local government and educational entities to deliver digital services, develop innovative and responsive solutions for business needs, and provide quality assurance for state government IT projects and services. Our success and legacy of service is reliant upon our highly talented, dedicated, and diverse workforce, for it is our individual cultural diversity, backgrounds, experiences, perspectives, and unique identities that spark our collaborative strength and innovative approach to serving the State of California. Special Requirements For a complete list of the required Knowledge and Required Abilities see our customized Examination Bulletin that is attached to the Duty Statement portion of this announcement. Must pass a fingerprint background check completed by the Department of Justice (DOJ) and Federal Bureau of Investigation (FBI) as a condition of employment. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 11/7/2024 Who May Apply Individuals who are eligible to be appointed to this Career Executive Assignment (CEA) by the State of California. How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at . When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Technology N/A Attn: HR - Teresa Cuellar/JC Selection Services Unit P.O. Box 1810 Rancho Cordova, CA 95741 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Technology Drop Off 2nd Floor Security Human Resources - Teresa Cuellar/JC 10860 Gold Center Drive Rancho Cordova, CA :00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at . All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Statement of Qualifications - A Statement of Qualifications (SOQ) is REQUIRED and must be submitted with your application to be considered for this position. Please see the area of this bulletin titled STATEMENT OF QUALIFICATIONS for specific instructions and the 3 categories that must be addressed. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Examination Qualification Requirements All applicants must possess the knowledge and abilities, and any other requirements, described in this announcement. Note: Eligibility to take a CEA examination does not require current permanent status in the civil service. Minimum Qualifications CEA examinations are open to all applicants who possess the knowledge and abilities, and any other requirements as described in the examination bulletin. Eligibility to take a CEA examination does not require current permanent status in civil service. Applicants must possess the ability to perform high administrative and policy-influencing functions effectively. General Qualifications State civil service employees must possess essential general qualifications including integrity, initiative, dependability, good judgment, and ability to work cooperatively with others. Knowledge and Abilities Applicants must demonstrate the ability to perform high administrative and policy - influencing functions effectively. Such overall ability requires possession of most of the following more specific knowledge and abilities: 1. Knowledge of the organization and functions of California State Government including the organization and practices of the Legislature and the Executive Branch principles, practices, and trends of public administration, organization, and management; techniques of organizing and motivating groups; program development and evaluation; facilitation and negotiation techniques to promote collaboration amongst diverse groups; methods of administrative problem solving; principles and practices of policy formulation and development and personnel management techniques; the Department's Equal Employment Opportunity Program objectives and a manager's role in the Equal Employment Opportunity Program; 2. Ability to plan, organize, and direct the work of multidisciplinary professional and administrative staff; analyze administrative policies, organization, procedures . click apply for full job details

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