Program Assistant

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Job description

Overview:
Join our team as a Program Assistant, where your exceptional organizational, analytical, and communication skills will play a key role in efficiently managing the administrative office and contributing to the success of our program.

As the Program Assistant, your primary responsibility is the general operations of the program's administrative office.

ABOUT VENTURA COUNTY CRISIS SERVICES

Seneca's Ventura County Crisis Services program offers a spectrum of behavioral health care crisis services to support youth and their families. These services provide safe refuge for young people who have experienced profound mental health needs including psychiatric evaluation or hospitalization. Services include crisis stabilization and short-term acute residential treatment, as well as transition and planning services to return youth to a setting in the community with stability.

ABOUT SENECA

Seneca Family of Agencies is committed to providing traditionally marginalized communities a network of outstanding mental health, community based, and educational services. We are committed to building a diverse staff and strongly encourages people of color to apply. Our programs are deeply engaged in conversations and trainings on in order to bring equity and justice to the youth and families we serve.

Responsibilities:
Answer department phones and complete intake referral forms, when needed.

Receive and schedule intake calls.

Greet and interact with clients, families and other visitors.

Maintain the safety, organization and professional appearance of the front office and general areas.

Maintain office equipment and coordinate various office services.

Order and organize program supplies, including keeping kitchen organized and stocked.

Ensure smooth logistics for onsite meetings/trainings and visitors including conference room reservations, meal planning and logistics, both in preparation and execution.

Maintain well-organized and accessible electronic and paper forms and files.

Process all mail, correspondence and information to and from the program's office, including correspondence to and from the Program Director/Manager of Operations.

Manage program petty cash reimbursement and Program Director credit card expense report.

Complete required program reports and scheduling. Generate reports and synthesize data pertaining to program performance, demographics, and measurable outcomes.

Qualifications:
REQUIRED

Education/experience requirements: Bachelor's degree OR

Associate degree or equivalent + 1 year of applicable work experience OR

High school diploma/GED + 2 years of applicable work experience

Applicable work experience includes any paid or unpaid experience in an administrative capacity requiring customer service, data entry, ability to prioritize multiple projects within strict deadlines, and coordination with multiple departments.

At least 21 years of age.

TB test clearance, fingerprinting clearance, and any other state/federal licensing or certification requirements.

Valid driver's license, clean driving record, and insurability through Seneca Family of Agencies' insurance policy.

Proof of up-to-date COVID-19 vaccination.

PREFERRED

Previous experience in comparable position.

SKILLS OF AN IDEAL CANDIDATE

Excellent organizational, writing, and oral communication skills.

Bilingual (English and Spanish).

Proficiency with Microsoft Office suite, Zoom, and a variety of technology platforms.

Ability to structure and perform routine tasks.

Ability to work as a team member.

Capacity to engage and develop rapport with youth, families, and community partners from a wide variety of racial, ethnic, and socioeconomic background.

Schedule:
Full-TimeMonday - Friday; 8:00AM - 5:00 PM.

Local travel depending on program needs.

Benefits:
Starting at $21.22 - $23.72 per hour.Actual salary dependent on creditable experience above the minimum qualification.

Salary increases each year.

Seneca is a certified employer.

Comprehensive benefits package:Medical, dental, vision, chiropractic, acupuncture coverage.

50% paid premiums for dependents.

Long-term disability, family leave, and life insurance.

403b Retirement Plan.

Employer-paid Employee Assistance Plan.

5 weeks of Paid Time off and 11 Paid Holidays.

Scholarship opportunities, ongoing training, and professional development opportunities.

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