Health & Human Services Technician I

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Job description

Salary : $65,291.20 - $77,480.00 Annually

Location : Napa, CA

Job Type: Full Time

Job Number: -08-30

Department: Health & Human Services Agency

Opening Date: 08/30/2024

The Napa Valley

Napa County is home to 140,000 residents who share a strong sense of community and a legacy of preserving and protecting our rich agricultural heritage.

Located in the heart of California's preeminent wine region, the Napa Valley is also part of the dynamic San Francisco Bay Metropolitan Area. With its sunny Mediterranean climate and proximity to the mountains and ocean, the Valley offers residents easy access to virtually unlimited shopping, dining, cultural and recreational opportunities.

The Napa Valley's strategic location, natural and cultural resources, history of responsible land use planning and attractive quality of life provide the ideal mix of small town living and big city amenities.

Napa County as an Employer

As an organization, Napa County is dedicated to improving the lives of our citizens and reflecting the best of the community's values: Respect, Accountability, Dedication, Integrity and Innovation. Learn more HERE.

The Position

Napa County has an opening for a Health & Human Services Techician I in the Maternal, Child, Adolescent Health (MCAH) Unit in the Public Health Division. The Health and Human Services Technician I performs a limited range of highly specialized and technical administrative duties in support of a division in the Health and Human Services Agency. Incumbents gradually work more independently as knowledge, skills and abilities are acquired for job duties in this class. Bilingual (Spanish) skills is not required but highly preferred.

This recruitment is being conducted to fill one full-time vacancy in the MCAH in the Public Health Division of Health & Human Services Agency of Napa County. The list established by this recruitment may also be used to fill future full-time, part-time, limited term, and extra help vacancies for up to one year.
Memorandum of Understanding (MOU) Agreed Salary increases and Wintertime Off (WTO):

• 3.5% COLA increase effective 7/1/2025
• 3.5% COLA increase effective 7/1/2026
• 32.0 hour of Winter Time-Off (WTO)

POSITION REQUIREMENTS

Experience and Education:
To qualify for this classification, an individual must possess any combination of experience and education that would likely produce the required knowledge and abilities. A desirable combination is: Experience:
Three years of responsible technical or directly-related progressive clerical experience including substantial and independent responsibility working in an administrative support role. Prior experience working in a health program is highly desired.

Education:
Equivalent to the completion of the twelfth grade, supplemented by specialized training in office administration, public administration, business administration, or a related field.

License or Certificate:
Certain positions assigned to this class may require possession of a valid California Driver's License
Any license, certification, or registration required for this position shall be maintained (i.e. active and in good standing) at all times during employment with Napa County. For continued employment with Napa County, you must maintain such license, certification, or registration to meet the minimum qualifications of this position.
Special Qualifications:
Certain designated positions may require the ability to speak Spanish in addition to English. In addition, the ability to read and write Spanish would be desired.

THE RECRUITMENT PROCESS
Application Deadline5:00 pm (PST) on September 16, 2024Application Screening & Supplemental Questions Scoring Week of September 16, 2024
Oral Panel ExamTentatively scheduled for the week of September 30, 2024Establish Eligibility ListBy Date October 4, 2024
Only the most qualified candidates from the oral panel exam will be placed on the eligibility list and may be considered to fill positions for up to one year.
Human Resources reserves the right to make changes, additions or deletions to the examination dates/processes.
Example of Duties

To view the full job description, including the example of duties,

Benefits
Learn more about the benefits package for this position HERE.

ADA Accommodation
Applicants requiring accommodation during the application and/or selection process pursuant to the Americans with Disabilities (ADA) Act should contact County of Napa Human Resources at .

Napa County employees automatically become Disaster Service Workers. This means that when Napa County experiences emergencies (earthquake, wildfire, power outage, etc.) you may be asked to pivot from your regular duties to provide critical services to those affected by the emergency (CA Govt Code 3102).

Napa County is an Equal Opportunity Employer.

PUBLIC SERVICES EMPLOYEES BENEFITS INFORMATION

SALARY -
Salaries are based on a five-step range. Appointments are usually made at the beginning step with advances occurring at six months and the completion of each year thereafter. Salary rates are reviewed annually.

ADDITIONAL BENEFITS INFO -
Click here for additional benefits information for Public Services Employees:

THESE BENEFITS DO NOT APPLY TO EXTRA HELP POSITIONS

EMPLOYMENT INFORMATION

PHYSICAL STANDARDS -
Certain designated County positions require a candidate to pass a physical examination prior to appointment. Offers of employment are conditional upon successful completion of this examination.

FINGERPRINTING -
All employees hired into allocated positions or extra help positions will be fingerprinted.

SELECTION PROCESS -

FOR POSITIONS IN THE DEPARTMENT OF CORRECTIONS AND THE PROBATION DEPARTMENT - The selection process will include an oral board interview, psychological assessment, background investigation, and a pre-employment physical exam.

01

Instructions for Supplemental Application Questions. The following questions comprise one of the steps in the selection process for this position and are intended to assist you in presenting your qualifications. Only the information you provide in your answers to these questions will be evaluated and scored to determine the best qualified candidates to continue in the selection process for this position. Please be complete and specific in answering the questions as your score will be based on this information. Applications submitted without responses to the supplemental questions will not be evaluated. Although your experience and education should relate back to your application, your application and or resume will not be reviewed when scoring the supplemental questions. Therefore, please be as detailed as possible in your responses to the supplemental questions. I have read and understand the instructions presented above.

• Yes
• No

02

Bilingual (Spanish) skills is not required but highly preferred. Are you proficient in speaking, reading, and writing in Spanish?Applicants who indicate bilingual skills in their application may be required to demonstrate proficiency in speaking, reading, and writing.

• Yes
• No

03

The job entails using several different software systems, including birth and death registration systems, disease reporting systems, and preparing web-based newsletters and updating websites. Please outline your experience in using and learning new software systems.

04

Please outline your experience in providing customer service. How do you manage customers who criticize your services?

05

Describe when you had to handle multiple work assignments at once. How did you feel and how did you handle the situation?

06

How do you stay informed on the topics of Diversity, Equity, and Inclusion (DEI)? How would you advocate for DEI with colleagues who doesn't understand its importance, especially as it pertains to Public Health.

07

If selected for this position, a medical screening may be required as part of the pre-employment process.I have read and understand this requirement.

• Yes
• No

Required Question

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